Experienced Product Operations Specialist – Remote Customer Support Role at arenaflex
Join arenaflex, a leading airline company, as we embark on an exciting journey to revolutionize the customer support experience. We are seeking a highly skilled and motivated Product Operations Specialist to join our remote team, working closely with our Customer Support department to drive success and deliver exceptional results.
About arenaflex
arenaflex is a dynamic and innovative airline company that operates with a passion for delivering exceptional customer experiences. With a strong commitment to excellence, we strive to provide our customers with the best possible service, while fostering a collaborative and inclusive work environment for our team members. As a Product Operations Specialist, you will play a vital role in shaping the future of our customer support operations, working closely with our cross-functional teams to drive growth, improve efficiency, and enhance customer satisfaction.
Job Summary
We are seeking an experienced Product Operations Specialist to join our remote team, responsible for executing and maintaining arenaflex's land seller items (lodging, vehicle, moves, protection, and so on). This includes setting up merchant contract rules, estimating and stock, and progressing special evaluating changes and related added value contributions. The successful candidate will be responsible for ensuring accurate and convenient showcase in all distribution channels to guarantee precise item delivery to arenaflex clients.
Key Responsibilities
* Set up and maintain land seller profiles in the visit management framework comprehensive of merchant settlement data, parent/chain connections, and stock portions, where relevant.
- Set up and maintain all estimating and other selling rules for all direct land merchants.
- Set up design and rules for all electronically associated sellers.
- Manage the land item work for new objections.
- Screen land items serious climate and suggest and set up edge methodologies where proper.
- Participate in investigating of visit management framework innovation issues, and outsider innovation associations (e.g., IBS and HotelBeds); capability as a contact with outsider suppliers where suitable.
- Provide estimating and objective data to marketing materials.
- Collaborate with Item Advancement group on individual seller issues requiring clarity and goal as well as help with inn oversell circumstances.
- Help other arenaflex divisions with questions or issues connected with objections and land item contributions.
- Furnish and help arenaflex offices with client goal for land items on a case-by-case basis.
- Cooperate with Item Advancement to create and meet yearly open available to be purchased (OFS) course of events.
- Help Item Activities Facilitator with lodging stock administration, land detailing and different errands depending on the situation.
- Help with emergency management for cataclysmic events and crisis circumstances.
- Establish and encourage entrusting associations with partner at all levels.
- Other duties as assigned.
Essential Capabilities
* Four-year certification; or comparable work experience; or identical mix of training and experience.
- Basic manager and powerful issue solver with intelligent fixes.
- Meticulous and highly organized.
- Ability to work independently and collaboratively.
- Self-motivated.
- Strong oral and written communication skills, ability to present to senior management.
- Proficient in Microsoft Excel and Viewpoint.
Preferred Abilities
* At least 2 years of travel or hospitality experience.
- Knowledge of arenaflex projects, strategies, and systems.
- Knowledge of arenaflex Reservation frameworks.
- Experience with Microsoft Power BI.
Work Environment
This role works in a professional office environment. This job regularly utilizes standard office equipment like PCs, telephones, scanners, and file organizers.
Why Join arenaflex?
* Competitive salary of $25/hour.
- Opportunity to work in a dynamic and innovative airline company.
- Collaborative and inclusive work environment.
- Professional development and growth opportunities.
- Comprehensive benefits package.
- Recognition and rewards for outstanding performance.
How to Apply
Ready to join our team? Click the link below to apply now and we'll be in touch soon! Apply to this job
Simple Application Process
* Click the "Apply Now" button to submit your application.
- Fill out the online application form with your resume and cover letter.
- We'll review your application and contact you for an interview if your skills and experience match our requirements.
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment. Apply for this job