Experienced Work-at-Home Customer Service, Sales, or Technical Support Advisor – Join arenaflex's Dynamic Team
At arenaflex, we're on a mission to revolutionize the customer experience by providing exceptional service, innovative solutions, and a unique approach to sales and technical support. As a Work-at-Home Customer Service, Sales, or Technical Support Advisor, you'll be a vital part of our team, working from the comfort of your own home to deliver outstanding results.
About arenaflex
arenaflex is a global leader in customer experience and business process outsourcing, recognized for our culture, diversity, leadership, and innovation. We help the world's best brands improve their businesses and better connect with their customers. With a strong commitment to growth, we're constantly seeking talented, compassionate individuals who share our passion for delivering exceptional experiences.
Join Our Team
We're growing our team of Work-at-Home Advisors, and this is a fantastic opportunity for you to build a customer service, sales, or technical support career. As a Work-at-Home Customer Service, Sales, or Technical Support Advisor, you'll have the flexibility to work from home, enjoy a competitive salary, and be part of a dynamic team that's passionate about making a difference.
Key Responsibilities
As a Customer Service Advisor at arenaflex, you'll:
- Handle customers via inbound calls, outbound calls, or through the internet
- Assist customers using a call flow guide to answer questions and solve problems
- Track, document, and retrieve information in databases
- Invest in our customers' success by offering additional products and/or services
As a Sales Advisor at arenaflex, you'll:
- Close sales, work on prospecting, negotiation, presentation, and use B2B or B2C skills
- Use product knowledge, build client relationships, and find new ways to retain customers
- Be detail-oriented when it comes to sales of products and services
- Upsell and spontaneously offer additional products and services
As a Technical Support Advisor at arenaflex, you'll:
- Resolve technical issues related to hardware, software, and client products
- Provide basic customer service support
- Be an amazing problem-solver
- Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology is preferred.
Who We're Looking For
As a Work-at-Home Customer Service, Sales, or Technical Support Advisor, you'll bring a unique blend of empathy, integrity, knowledge, and compassionate style to every interaction. You'll also have:
- A high school diploma or GED
- A minimum of six months of customer service experience or hard sales experience for sales positions
- A quiet, distraction-free environment to work from in your residence
- Talent for delivering outstanding service
- Strong computer navigation skills and PC knowledge
- High-speed internet and a smartphone
What's in it for You?
We invest in our people and teams for ongoing personal and career development, so each career path is meaningful. As a Work-at-Home Customer Service, Sales, or Technical Support Advisor, you'll enjoy:
- Base Wage: $15.00 per hour, however it may be higher based on position
- Opportunities for performance incentives and bonuses
- Paid Training
- A work computer may be provided depending on the position offered but is not guaranteed. Specific requirements will be discussed in depth with a recruiter.
- 401K, Medical, Dental, Vision Insurance, and an Employee Assistance Program which includes free counseling sessions, to support the needs of each team member and much more.
Join Our Community
At arenaflex, we're proud to be a diverse and inclusive workplace, where everyone feels valued and supported. We're committed to creating a workplace free from unlawful discrimination and harassment, and we prohibit the same against employees, applicants, or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, and pregnancy or other protected status.
Ready to Join Our Team?
If you're passionate about delivering exceptional customer experiences, building strong relationships, and growing your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call arenaflex home. Apply Now
Equal Opportunity Employer
arenaflex is an equal opportunity employer and complies with all fair employment practices laws. We're committed to providing a workplace free from unlawful discrimination and harassment, and we prohibit the same against employees, applicants, or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, and pregnancy or other protected status.
Learn More
arenaflex on Facebook | arenaflex on Instagram | www.arenaflex.com The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, or skills.
Location
USA, RI, Work-at-Home
Language Requirements
English
Time Type
Full time
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
Where Job May be Performed
Currently, this position may be performed only in the states listed here.
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