Experienced Full Stack Senior Manager, Customer and Performance Data Solutions – Data-Driven Decision Making

At arenaflex, we're shaping the future of data-driven decision making, and we need a seasoned leader to join our Marketing Intelligence team. As a Senior Manager of Customer & Performance Data Solutions, you'll be responsible for guiding a dedicated team of data engineers in collecting, integrating, and managing data to provide actionable insights and enhance our Marketing capabilities.

About arenaflex

arenaflex is a forward-thinking organization that values innovation, excellence, and collaboration. Our Remote office provides a state-of-the-art and comfortable workspace, allowing our team members to thrive in a dynamic environment. We're committed to fostering a culture of Care, Integrity, Resilience, and Servant Leadership, where our people are empowered to grow and succeed.

Key Responsibilities

As a Senior Manager of Customer & Performance Data Solutions, you'll be responsible for:

• Leadership & Management: Lead and mentor a team of data engineers and QA specialists, overseeing the day-to-day operations of the data solutions team to ensure alignment with organizational goals and objectives.
• Data Strategy & Planning: Develop and implement strategies for data ingestion, enhancement, and utilization, collaborating with stakeholders to identify data needs and prioritize projects.
• Data Management: Ensure seamless data collection and harmonization tailored for performance reporting, overseeing the development and maintenance of data acquisition pipelines, ETL processes, and data storage solutions.
• Project Execution: Manage and execute projects related to data solutions requests, collaborating with internal and external teams to assess and scope data needs to meet business needs.
• Innovation & Improvement: Explore and implement new data analytics solutions and platforms to support data democratization across the department, building data products for spaneting-specific use-cases and business needs.

Benefits and Perks

At arenaflex, we offer a comprehensive benefits package to support your growth and well-being:

• Competitive Salary: A competitive salary that reflects your experience and qualifications.
• 401(k) Matching: Generous company contributions to your 401(k) plan.
• Vacation Time: Up to 2 weeks of vacation time, earned for use in the following vacation year.
• Paid Personal Time: Up to 56 hours of paid personal time within a 12-month period.
• 10 Paid Holidays: Enjoy 10 paid holidays per calendar year.
• Maternity/Parental Leave: 12 weeks of paid maternity/parental leave for birthing parents and 2 weeks of paid parental leave for non-birthing parents.
• Comprehensive Health Benefits: Medical, dental, vision, short/long term disability, and life insurance benefits.
• Family Care Assistance: Support for fertility, surrogacy, adoption, lactation, and back-up care.
• Holistic Wellbeing Programs: Access to employee assistance programs, financial coaching, and mental health resources.
• Domestic and International Flight Privileges: Space-available flight privileges for employees and eligible family members.
• Career Development Programs: Opportunities to achieve your long-term career goals.
• Community Service and Sustainability Initiatives: Partnerships to engage in community service and innovative goals focused on sustainability and reducing our carbon footprint.
• Business Resource Groups: Connections with employees sharing common interests to promote inclusion and implement strategies.
• Recognition Rewards and Awards: Opportunities to recognize and reward outstanding performance through the Unstoppable Together platform.
• Access to Discounts and Voluntary Benefits: Over 500 discounts, specialty savings, and voluntary benefits through Deltaperks.

What You Need to Succeed

To be considered for this role, you'll need:

3+ years of experience

in managing technical teams and projects.

4+ years of experience

leading an Engineering team familiar with large cloud environments, Big Data technologies.

10+ years of development experience

in Teradata, SAS, SQL, Python.

Demonstrated ability

to work in a fast-paced, dynamic environment.

Proven experience

in leading and managing data engineering teams.

Verified track record

of designing and implementing data platform migrations.

Ability to manage multiple parallel projects

while delivering quality releases on schedule.

Deep knowledge

of traditional data warehousing (models, practices, and processes), cloud-based data warehouses, data lakes, and data streaming.

Exceptional system design abilities

, including high-scale ETL/ELT pipelines.

Proficiency in SQL, SAS, Teradata, Python, AWS S3, and Redshift

or other data manipulation languages.

Ability to communicate complex data concepts

to non-technical stakeholders.

Strong analytical and problem-solving abilities

.

Excellent leadership, team management, and interpersonal skills

.

Consistently prioritizes safety and security

of self, others, and personal data.

Embraces diverse people, thinking, and styles

.

Possesses a high school diploma, GED, or high school equivalency

.

Is at least 18 years of age and has authorization to work in the United States

.

What Will Give You a Competitive Edge

To stand out in this role, consider having:

Bachelor of Master of Computer Science, Engineering, or related discipline

or equivalent experience required.

Experience working with large and highly complex data sets

.

Experience working in spaneting operations and the airline industry

.

Familiarity working with Delta's internal data ecosystem

(ex: RPAD).

Adobe Analytics and Salesforce Marketing Cloud product experience

.

We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together. Apply for this job