Experienced Customer Engagement Representative – Trackside Sales and Event Experience

At arenaflex, we're passionate about delivering exceptional experiences to our customers, and we're looking for a talented and enthusiastic Customer Engagement Representative to join our team. As a key member of our sales team, you'll have the opportunity to work at the Texas Motor Speedway, assisting customers in purchasing and upgrading their racing experiences right at the track. If you're a people person with a passion for sales, customer service, and the thrill of racing, we want to hear from you!

About arenaflex

arenaflex is a leading provider of immersive racing experiences, and we're committed to delivering unforgettable moments to our customers. Our team is dedicated to creating an exceptional experience for every guest, and we're looking for like-minded individuals to join our team. As a Customer Engagement Representative, you'll be part of a dynamic team that's passionate about delivering world-class service and creating lifelong memories for our customers.

Key Responsibilities

As a Customer Engagement Representative, you'll be responsible for:

• Accurately processing sales through a Point of Sale system and credit card terminals with precision, while following company policies and procedures.
• Selling apparel in the trackside souvenir stand, helping our customers find the perfect racing gear to commemorate their experience.
• Completing the check-in process with our customers, ensuring a seamless and enjoyable experience from start to finish.
• Taking guest photos, capturing the excitement and joy of our customers as they experience the thrill of racing.
• Supporting opening and closing functions when needed, helping to ensure a smooth and efficient operation.
• Providing excellent customer service by anticipating customer needs and exceeding their expectations.

Required Qualifications

To be successful in this role, you'll need:

• Proficiency with computers and Microsoft Office applications, including Point of Sale systems and credit card terminals.
• Ability to work weekdays and weekends, including flexible scheduling to meet the needs of our events.
• Physical stamina to remain upright on your feet for sustained periods of time, with the ability to move quickly and efficiently around the track.
• A minimum age of 16 years old, with a high school diploma or equivalent.

Preferred Qualifications

While not required, the following qualifications would be a plus:

• Previous sales or customer service experience, particularly in a fast-paced and dynamic environment.
• Knowledge of the racing industry and NASCAR, with a passion for the sport.
• Experience working with Point of Sale systems and credit card terminals.
• Ability to lift up to 25 pounds, with frequent standing and walking required.

Compensation and Benefits

As a Customer Engagement Representative, you'll enjoy:

• A flexible schedule that allows you to work around your other commitments.
• Base pay with bonus opportunities based on performance, providing the potential for increased earnings.
• Travel team opportunities, allowing you to experience new locations and events.
• Exclusive arenaflex opportunities, including access to our events and experiences.
• A fun and dynamic work environment, with a team that's passionate about delivering exceptional customer experiences.

Career Growth Opportunities

At arenaflex, we're committed to helping our team members grow and develop their careers. As a Customer Engagement Representative, you'll have the opportunity to:

• Develop your sales and customer service skills, with training and support from our experienced team.
• Learn about the racing industry and NASCAR, with opportunities to attend events and meet industry professionals.
• Build relationships with our customers, helping to create lifelong memories and loyalty to our brand.
• Take on new challenges and responsibilities, with opportunities for advancement and career growth.

Work Environment and Company Culture

As a Customer Engagement Representative, you'll be working in a fast-paced and dynamic environment, with a team that's passionate about delivering exceptional customer experiences. Our company culture is built on the following values:

• Customer obsession: We're committed to delivering world-class service and creating lifelong memories for our customers.
• Innovation: We're always looking for new and better ways to deliver exceptional experiences to our customers.
• Collaboration: We work together as a team to achieve our goals and deliver exceptional results.
• Fun: We believe that work should be enjoyable, and we strive to create a positive and engaging work environment.

Travel Allowance and Per Diem

As a Customer Engagement Representative, you'll have the opportunity to travel to events and experience new locations. We'll provide:

• Travel allowance to cover the cost of transportation and accommodations.
• Per diem to cover the cost of meals and incidentals.
• Hotel accommodations when traveling, ensuring a comfortable and convenient stay.

Texas Event Dates

We're hosting several events at the Texas Motor Speedway, and we're looking for Customer Engagement Representatives to join our team. The following dates are available:

• August 2nd
• October 4th
• November 1st and 22nd

If you're unable to commit to at least half of these dates, please do not apply.

How to Apply

If you're a motivated and enthusiastic individual with a passion for sales, customer service, and the thrill of racing, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience.

Apply Now

Don't miss out on this exciting opportunity to join our team and experience the thrill of racing! Apply now to become a Customer Engagement Representative at arenaflex. Apply for this job