Senior Customer Solution Architect – Cloud Data Platform Expert

At arenaflex, we're revolutionizing the way data is stored, processed, and analyzed. Our cutting-edge cloud data platform empowers businesses to unlock new insights, drive innovation, and stay ahead of the competition. As a Senior Customer Solution Architect, you'll play a pivotal role in shaping the future of data-driven decision-making. Join our high-impact Solution Innovation Team and collaborate with sales and field engineering teams to accelerate the adoption and growth of our platform.

About arenaflex

arenaflex is a leader in the cloud data platform market, empowering organizations to store, process, and analyze vast amounts of data in a secure, scalable, and governed manner. Our platform is designed to help businesses unlock new insights, drive innovation, and stay ahead of the competition. With a strong focus on innovation, customer success, and employee growth, arenaflex is an exciting place to build a career.

Job Summary

We're seeking an experienced Senior Customer Solution Architect to join our Solution Innovation Team. As a key member of our team, you'll work closely with sales and field engineering teams to accelerate the adoption and growth of our cloud data platform. You'll be responsible for ensuring customer success by providing technical expertise, strategic guidance, and hands-on support to maximize the value customers get from arenaflex.

Key Responsibilities

• Serve as a technical expert on all aspects of the arenaflex cloud data platform, providing guidance and support to customers and internal teams.

• Deploy arenaflex following best practices while ensuring customers are enabled to extend capabilities independently.
• Engage with executives and technical teams, presenting arenaflex's vision and technology to drive adoption and growth.
• Act as a trusted advisor to key customer stakeholders, aligning solutions with their business goals and objectives.
• Maintain a deep understanding of competitive and complementary technologies, positioning arenaflex effectively in the market.
• Guide customers in resolving technical challenges, optimizing architecture, and improving performance.
• Lead customer engagements, identifying pain points and recommending solutions that deliver business value.
• Shape team processes by creating reusable assets, improving workflows, and sharing best practices.
• Collaborate with Product & Engineering teams to influence future innovations based on customer needs.
• Work cross-functionally with Professional Services, Sales, Marketing, and Operations to drive strategic initiatives.

What You Bring

• 10+ years of experience in customer-facing technical roles (pre-sales or post-sales).

• 5+ years of experience in solution architecture, designing and implementing scalable solutions.
• Strong expertise in data architecture, ETL, and analytics.
• Proven ability to translate business problems into technical solutions and communicate them effectively.
• Hands-on experience with SQL and familiarity with languages like Python, Java, Scala, or JavaScript.
• Knowledge of data formats or languages that manage data, including SQL, JSON, AVRO, Apache Parquet or XML.
• Deep understanding of data platforms, cloud architecture, and enterprise SaaS solutions.
• Experience leading customer workshops, conducting technical demos, and driving proof-of-concepts.
• Excellent presentation, communication, and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple projects in a metrics-driven environment.
• Bachelor's Degree required, Master's Degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred.

Bonus Points

• 1+ years of practical arenaflex experience.

• arenaflex SnowPro Core Certification.
• Experience with non-relational platforms, data lake architectures, and open data formats (e.g., Iceberg, Parquet).
• Familiarity with BI tools like Tableau, Power BI, Sigma.
• Experience with AWS, Azure, GCP and cloud-native data services.
• Internal and/or external consulting experience.
• Industry expertise in sectors like Financial Services, Retail, Healthcare, Media & Entertainment, etc.

Work Environment and Company Culture

arenaflex is a fast-paced, dynamic environment that values innovation, customer success, and employee growth. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' well-being. Our team is passionate about making a difference in the world, and we're looking for like-minded individuals to join us on this journey.

Compensation and Benefits

The estimated base salary range for this role is $134,000 - $187,425. Additionally, this role is eligible to participate in arenaflex's bonus and equity plan. We offer a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.

How to Apply

If you're passionate about data-driven decision-making and want to make a meaningful impact, we encourage you to apply for this exciting opportunity. Please visit our careers page to submit your application: [insert link]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' well-being. Apply for this job