Experienced Sector Lead – Consumer Channel & Customer Research at arenaflex

Join arenaflex, a leading provider of AI-driven market intelligence, as we continue to empower professionals to make smarter decisions through cutting-edge insights. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500, and we're looking for a seasoned Sector Lead to drive the success of our Consumer Channel & Customer Research team.

About arenaflex

arenaflex is the world's most sophisticated companies' go-to solution for removing uncertainty from decision-making. With market intelligence and search built on proven AI, arenaflex delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by arenaflex in 2024 has advanced our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence.

About the Team

Expert Insights, encompassing arenaflex's Expert Transcript Library and 1-to-1 Call Services, delivers transformative market intelligence through unfiltered operator perspectives across thousands of companies. Our library of over 200,000 transcripts is the market's largest, expanding monthly and rapidly becoming essential for institutional investors, banks, consultancies, and large corporations. The Channel & Customer Research team is the newest addition to Expert Insights, collaborating closely with our Directed Content and Expert Call Services groups to deliver structured channel checks and voice-of-customer interviews.

About the Role

As a Sector Lead for Consumer, you will bring deep industry subject matter expertise to drive the successful execution of vertical-specific channel and customer research projects. This role provides the opportunity to shape and scale a differentiated research product for Wall Street and corporate clients, setting a new benchmark for actionable insights in the market. Your responsibilities will center around project setup, expert recruitment guidance, rigorous vetting of expert quality and relevance, product quality assurance, feedback loops, and people management.

Key Responsibilities:

* Define project scope, ensuring alignment with the goals of our channel and customer research offering for your sector, and clearly outlining expert profiles and critical lines of inquiry.

• Guide analyst teams through expert recruitment, coaching them to consistently source high-value, relevant, and compliant experts.
• Lead rigorous expert vetting processes, applying deep industry expertise to ensure superior quality and relevance.
• Implement quality assurance and feedback loops to continuously enhance the quality and impact of research deliverables.
• Manage analyst teams, setting clear performance goals, tracking KPIs, and ensuring accountability.
• Regularly collaborate with internal stakeholders—including Directors of Research, Product Managers, and Compliance teams—to integrate feedback and drive ongoing improvements.
• Develop and maintain detailed industry knowledge resources, such as competitive landscapes and buyer personas, to streamline analyst onboarding and improve sourcing accuracy.
• Document best practices and onboarding processes to mentor and prepare Analysts within the team.

Who You Are:

* You have 5-7 years of experience in buy-side proprietary research, sell-side research, channel-check consulting, or a related industry-specific research role.

• You have significant experience (4+ years) researching or working directly within Consumer Goods, with strong insights into consumer behavior, retail dynamics, brand strategies, distribution channels, and key competitive forces impacting sectors such as retail, consumer staples, luxury goods, and direct-to-consumer brands.
• You have strong people management experience, effectively mentoring, coaching, and developing teams of analysts.
• You are recognized as an industry expert who intuitively understands the nuances, drivers, and key players within your vertical.
• You are client-focused and adept at translating investor and corporate client questions into actionable research projects.
• You possess exceptional analytical and critical-thinking skills and are proficient in leveraging tools like arenaflex and Tableau.
• You excel in managing multiple complex projects simultaneously, maintaining high standards of organization, quality, and attention to detail.
• You maintain a robust understanding of compliance, MNPI, and confidentiality requirements, ensuring adherence across all projects.

What You’ll Get:

* A competitive salary range of $115,000 – $135,000

• A performance-based bonus
• Equity
• A generous benefits program
• The opportunity to work with a talented team of professionals who are passionate about delivering high-quality insights
• The chance to shape and scale a differentiated research product for Wall Street and corporate clients
• The opportunity to work with a leading provider of AI-driven market intelligence

What We Offer:

* A dynamic and inclusive work environment that supports, inspires, and respects all individuals

• A commitment to equal employment opportunity and a workplace free from discrimination and harassment
• A robust benefits program that includes medical, dental, and vision coverage, as well as a 401(k) plan
• Opportunities for professional growth and development, including training and education programs
• A collaborative and supportive team environment that encourages open communication and feedback

How to Apply:

If you're a seasoned Sector Lead with a passion for delivering high-quality insights and a commitment to excellence, we want to hear from you. Please submit your application, including your resume and a cover letter, through our careers page. We can't wait to hear from you!

Equal Employment Opportunity:

arenaflex is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling arenaflex's commitment to equal employment opportunity. arenaflex does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor.

Recruiting Scams and Fraud:

We at arenaflex have been made aware of fraudulent job postings and individuals impersonating arenaflex recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• arenaflex never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @arenaflex.com email address.
• If you're unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of arenaflex, please contact us. Your security and trust matter to us. Apply for this job