Experienced Full Stack Design Engineer – Customer Solutions at arenaflex

At arenaflex, we're revolutionizing the online community space with our cutting-edge product, built on the principles of openness and collaboration. As a Design Engineer on our Customer Solutions team, you'll play a vital role in shaping the user experience for our clients, from Fortune 500 companies to innovative startups. If you're passionate about design, customer service, and problem-solving, we invite you to join our dynamic team of 100+ talented individuals who are transforming the way people interact online. About arenaflex arenaflex is a global company with a product that's 100% open source. Our mission is to create a better internet by empowering communities to thrive. With thousands of paying customers worldwide, including leading players in the fast-growth technology, gaming, and AI spaces, we're proud to be a part of the online community revolution. Our product, Discourse, powers over 30,000 instances globally, making it a go-to platform for online communities. The Role As a Design Engineer on our Customer Solutions team, you'll be a generalist who excels in multiple areas. Your responsibilities will include: * Implementing designs in HTML, CSS, and JavaScript to create custom themes and components for our clients' communities * Working closely with clients to understand their design requirements and preferences * Maintaining theme additions and changes for long-term client sites * Collaborating with our Customer Success Managers to meet client needs and expectations * Estimating time and effort needed to implement design requirements * Implementing large batches of design changes to existing client themes and theme components * Prioritizing tasks effectively to manage multiple concurrent projects * Lending a hand with support on our Meta forum and directly with customers via email We're Looking for Someone Who: * Has strong knowledge of HTML, CSS, JavaScript, and EmberJS or a similar JavaScript framework * Possesses excellent customer service and communication skills * Can interpret brand guidelines and implement design that conforms to them * Has familiarity with building themes for Discourse (a plus!) * Is proficient in design software like Figma or Sketch * Has experience with Git/GitHub and automated testing * Is detail-oriented, proactive, and organized * Can make decisions quickly and communicate effectively * Works well independently and remotely * Is kind to their co-workers * Is highly driven with an execution focus and a strong belief in our mission to make the internet a better place Our Work Environment and Culture At arenaflex, we value flexibility, autonomy, and collaboration. Our team is distributed across the Americas, and we're looking for someone who can work effectively in a remote environment. We prioritize open communication, empathy, and mutual respect, creating a welcoming workplace where people from diverse backgrounds and cultures can thrive. Compensation and Benefits We offer a competitive salary framework based on location and experience, which we're happy to provide upfront. Additionally, we provide a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more! As a full-time employee, you'll also be eligible to receive equity options in the company as part of our equity incentive program. Why Join arenaflex? * Be part of a global company that's transforming the online community space * Work with a talented team of 100+ individuals who are passionate about making the internet a better place * Enjoy a flexible and autonomous work environment * Receive a competitive salary and benefits package * Have the opportunity to develop new skills and expertise * Contribute to the success of a company that's making a real impact How to Apply If you're excited about this opportunity to join our team, please send your resume and a little intro for us to get to know you. We encourage you to apply, even if you don't meet every qualification! We can't wait to hear from you. ```html

Join our Team!

At arenaflex, we're passionate about creating a better internet for everyone. If you share our vision and values, we invite you to join our dynamic team of talented individuals who are transforming the online community space.

Apply Now: Send your resume and a little intro for us to get to know you

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