Loss Prevention Customer Service Associate II - Remote
Join the arenaflex Family and Discover a World of Opportunities in Loss Prevention! At arenaflex, we're committed to providing an exceptional shopping experience for our customers, while maintaining a safe and secure environment for our employees and customers alike. As a Loss Prevention Customer Service Associate II, you'll play a vital role in preventing loss and dishonesty, while providing top-notch customer service and support to our store teams. If you're passionate about creating a positive shopping experience and have a keen eye for detail, we want to hear from you!
Responsibilities:
As a Loss Prevention Customer Service Associate II, you'll be responsible for:
- Serving as a visual deterrent to prevent potential loss and dishonesty, while wearing a Body Worn Camera
- Maintaining a professional stance in the designated area at the front of the store
- Greeting customers, demonstrating courtesy and respect, and responding to customer requests for assistance
- Observing and reporting any suspicious behavior or critical incidents to LP or store management
- Performing a closing safety sweep of the store with a member of management
- Adhering to all arenaflex policies and procedures, and documenting required incidents in AIIM Case Management
- Performing other duties as assigned
Requirements:
To be successful in this role, you'll need:
- 0-2 years of retail or security experience
- Strong verbal and written communication skills
- Sound decision-making skills and ability to take initiative
- Ability to stand for long periods of time and prioritize/organize workload effectively
What We Offer:
At arenaflex, we're committed to providing a comprehensive benefits package that supports your physical, emotional, and financial well-being. Some of the benefits you can expect include:
- Competitive salary: $13.05 - $18.25 per hour
- Comprehensive benefits package, including:
+ Associate discount + EAP + Smoking cessation + Bereavement + 401(k) Associate contributions + Child care & cell phone discounts + Pet & legal insurance + Credit union + Referral bonuses + 401(k) match + Medical/dental/vision + HSA + Health care FSA + Life insurance + Short/long term disability + Paid parental leave + Paid holidays/vacation/sick + Auto/home insurance discounts + Scholarship program + Adoption assistance
Work Environment and Company Culture:
At arenaflex, we're passionate about creating a positive and inclusive work environment that supports the growth and development of our employees. Our company culture is built on the values of:
- Respect: We treat each other with respect and dignity, regardless of position or title.
- Integrity: We operate with honesty and transparency in all our interactions.
- Accountability: We take ownership of our actions and decisions, and are accountable for our results.
- Collaboration: We work together as a team to achieve our goals and objectives.
- Innovation: We encourage creativity and innovation, and are always looking for new and better ways to do things.
Career Growth Opportunities and Learning Benefits:
At arenaflex, we're committed to helping our employees grow and develop their careers. Some of the career growth opportunities and learning benefits you can expect include:
- Opportunities for advancement and career growth
- Training and development programs to help you develop new skills and knowledge
- Mentorship and coaching from experienced colleagues
- Access to online learning resources and training programs
- Opportunities to participate in special projects and initiatives
How to Apply:
If you're passionate about creating a positive shopping experience and have a keen eye for detail, we want to hear from you! Apply now to join the arenaflex family and take the first step towards a rewarding new role. Apply Now Apply for this job Don't miss this opportunity to join the arenaflex family and take the first step towards a rewarding new role. Apply now and become a part of our dynamic team! Apply for this job