Product Manager IV

The Product Manager IV is an experienced product leader and subject matter expert for their product domain and customer base. In this role, you operate independently, provide thought leadership across product development teams, and help shape product vision, strategy, and execution. You are trusted across the organization as a primary source for answers, serve as a mentor to junior product managers, and build strong relationships with customers and internal stakeholders. You proactively influence how work gets done, contribute to cross-functional improvements, and represent the company and product as an emerging industry expert.

Product Vision, Strategy & Roadmap

• Define, communicate, and champion the product vision, strategy, and roadmap for internal and external stakeholders
• Demonstrates strong, nuanced prioritization by balancing market opportunities, customer and prospect feedback, strategic business goals, and product quality, ensuring the roadmap maximizes customer value, competitive differentiation, and long-term platform credibility
• Translate strategy into Epics, Features, and User Stories that operationalize the product vision
• Maintain transparency around roadmap decisions and clearly articulate the “why” behind prioritization

Leadership & Cross Functional Collaboration

• Provide day-to-day leadership to UX, Engineering, QA, Documentation, and Database teams throughout development
• Own and ensure the integrity of the product backlog, lead backlog refinement and grooming
• Demonstrate strong written and verbal communication skills across diverse audiences
• Assist and mentor junior PMs, contributing to the evolution of product management practices

Customer & Market Engagement

• Build and maintain deep relationships with users, clients, and other key constituents
• Gather feedback through Product Advisory Groups, client conversations, User Conference sessions, office hours, and site visits
• Identify opportunities to grow market share through existing and new product offerings
• Partner with Sales and Marketing teams to develop and refine product sales strategies
• Represent the product at conferences, tradeshows, and company events, often leading educational sessions

Market, Competitive & Strategic Analysis

• Collect and analyze market and competitive data to ensure the product remains leading-edge.
• Identify third-party partnership or licensing opportunities that support the product strategy.
• Research opportunities for ethical AI and automation within product workflows and the organization.

Execution & Delivery

• Work closely with UX, Application Developers, and QA Engineers to ensure designs align with product vision and user needs
• Apply familiarity with Microsoft technologies (e.g., Azure, Power Platform, M365) to inform product strategy, evaluate technical feasibility, and partner effectively with engineering and cross functional teams
• Collaborate with stakeholders across Support, Services, Sales, and Marketing to design and execute rollout plans
• Support the resolution of complex issues escalated from Support or Services
• Partner with Marketing to align go-to-market strategies and drive adoption

Professional Development

• Maintain strong functional and industry expertise by engaging in professional communities, continuing education, and market research

Other Tasks

• Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate
• Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight
• Other duties as assigned

Preferred Skills and Experience

• Bachelor’s degree in Education, Higher Education Administration, Computer Science, or a field related to desired product area
• 6+ years of experience in a Product Manager role within a relevant industry
• Strong organizational and problem-solving skills with the ability to manage multiple projects independently
• Creative, analytical, and strategic thinker with demonstrated innovation in problem solving
• Familiarity with SDLC methodologies including Agile Scrum, shift-left practices, and Test-Driven Development (TDD)
• Experience with Aha! or similar product management tools
• Pragmatic Institute certification is a plus

The pay range for this position is $75,000-$90,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.