Experienced Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA Opportunity at arenaflex

Are you a highly motivated and customer-focused individual with a passion for helping others? Do you have a strong aptitude for sales and a desire to grow your career in a dynamic and supportive environment? Look no further than arenaflex, a leading global customer experience technology and services company, as we seek an Experienced Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA to join our team.

About arenaflex

arenaflex is a customer-centric organization that has been making customers happy since 1982. Our business is built on the foundation of humanity and technology, and we're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We're committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

The Opportunity

As an Experienced Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA, you'll have the opportunity to grow your career by connecting your customer service and sales aptitude to become a Spanish-English Bilingual Remote Licensed Healthcare Insurance Agent. arenaflex will pay for your training, study, and state insurance exam, and even cover all your licensing fees and continuing education credits. You'll work remotely, providing full lifecycle customer service and sales, responding to customer inquiries with compassion and active listening, and identifying additional needs customers may have and helping them to upgrade products or services.

Responsibilities

* Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs

• Provide full lifecycle customer service and sales, including accepting inbound or making outbound calls to provide follow-up
• Respond to customer inquiries with compassion and active listening, and select the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services
• Meet or exceed sales targets and customer satisfaction goals
• Collaborate with team members to achieve business objectives and improve customer experience

Requirements

* Bilingual in English and Spanish

• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• High-speed internet (>25 mbps download and 10 mbps upload)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• Strong customer service orientation, including empathy, compassion, and listening skills
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote

What You Can Expect

* Supportive of your career and professional development

• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• FREE licensing course (and you'll be paid for your time to boot)
• All state licensing exam fees covered by arenaflex and yearly renewal of license provided by arenaflex as your employer
• A base wage of $16/hr while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses
• A healthy benefits package based on your position, including PTO, tuition reimbursement, health and wellness incentives

About the Company Culture

arenaflex is committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our arenaflex community is here for you as one dynamic, global family.

Benefits

* Retirement/Pension Plans

• Medical, Dental, and Vision
• Performance bonus
• Life Insurance
• Flexible Spending Accounts
• Work From Home
• Parking
• Paid Holidays
• Employee Events
• On-Site Cafeteria
• Flexible Schedules
• Prescription Drug Coverage
• Maternity/Paternity Paid Leave
• Vacation/PTO
• Paid sick days
• Long Term Disability
• Merchandise Discounts
• Professional Development
• 401K
• Game Rooms
• Employee Referral Program
• Tuition Reimbursement

How to Apply

If you're a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Please visit our website at [arenaflexjobs.com](http://arenaflexjobs.com) to learn more about this role and apply today.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. Apply for this job