Experienced Medical Intake/Data Entry Specialist – Utilization Review Support in Elgin, IL at arenaflex

At arenaflex, we're dedicated to providing exceptional medical services to our patients, and we're seeking a highly motivated and customer-focused individual to join our team as a Medical Intake/Data Entry Specialist. As a vital first point of contact for our organization, you will play a crucial role in supporting the Utilization Review Department by collecting intake information, creating electronic patient files, and sorting and mailing certification letters.

About arenaflex

arenaflex is a leading healthcare organization committed to delivering high-quality medical services to our patients. Our team of dedicated professionals is passionate about providing exceptional care, and we're excited to welcome a new member to our team who shares our values and commitment to excellence.

Job Summary

As a Medical Intake/Data Entry Specialist, you will be responsible for providing exceptional customer service to our patients and stakeholders, while maintaining accurate and efficient data entry and administrative tasks. You will work closely with our Utilization Review Department to ensure seamless communication and data exchange. This is a full-time position with a set schedule, Monday through Friday, 9:30 am to 6:00 pm, with the option to work from home two days a week after successful completion of the training period.

Key Responsibilities

* Answer Utilization Review line and direct to appropriate person, retrieve voicemail and transfer message to appropriate nurse

• Collect demographic information in order to create patient file
• Print, mail, fax, and copy correspondence, as necessary
• Perform other duties as assigned by the assigned URA Team Leader
• Maintain accurate and efficient data entry and administrative tasks
• Provide exceptional customer service to patients and stakeholders
• Collaborate with the Utilization Review Department to ensure seamless communication and data exchange

Requirements

* High School Diploma or equivalent required

• Courses in computers, medical terminology, data entry, word processing, and secretarial training desired
• At least one year of professional office experience, preferably in a healthcare environment
• Knowledge of computers, data entry in databases, word processing, and multiple lines telephone systems
• Bi-lingual helpful but not required
• Ability to proof written material accurately
• Accurate data entry ability
• Ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader
• Ability to work with a variety of professional staff and provide clerical backup as needed for that staff
• Understanding of customer service
• Ability to sign and honor a confidentiality statement at the time of hire and annually at the time of performance reviews

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong organizational and time management skills
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
• Ability to learn and adapt to new software and systems
• Strong attention to detail and accuracy
• Ability to maintain confidentiality and handle sensitive information

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Medical Intake/Data Entry Specialist, you will have opportunities to:

• Develop your skills and knowledge in medical terminology, data entry, and administrative tasks
• Collaborate with our Utilization Review Department to gain a deeper understanding of our medical services
• Participate in ongoing training and professional development programs to enhance your skills and knowledge
• Take on additional responsibilities and contribute to the growth and success of our organization

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values teamwork, collaboration, and open communication. Our team is passionate about delivering exceptional medical services, and we're committed to creating a positive and inclusive work culture. As a Medical Intake/Data Entry Specialist, you will have the opportunity to work with a variety of professional staff, including nurses, doctors, and administrative personnel.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and benefits package, including:

• Quarterly bonus eligibility
• Full-time position with a set schedule, Monday through Friday, 9:30 am to 6:00 pm
• Option to work from home two days a week after successful completion of the training period
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for professional development and career growth

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional medical services, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [arenaflex website or email address]. We look forward to welcoming a new member to our team who shares our values and commitment to excellence.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work culture that values diversity, equity, and inclusion. Apply for this job