IT Business Analyst

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Location: Remote within the USA, working Pacific hours 8AM - 5PM

Travel: Domestic travel within the USA as needed

ALTEN Technology is seeking a motivated Business Analyst to support Warehouse Management System (WMS) implementations on behalf of a growing logistics technology client. This is a high-accountability role requiring someone who thrives under pressure, communicates confidently across IT and business stakeholders, and is eager to grow into a subject matter expert.

This is a remote position requiring alignment to PST business hours (8:00 AM to 5:00 PM PST). The role does not require prior WMS or logistics experience, but a genuine interest in the space is a strong advantage.

Key Responsibilities:

• Serve as the primary liaison between client IT teams and business stakeholders, managing expectations and escalating issues appropriately
• Understand, document, and triage system issues; develop resolution plans aligned with WMS platform standards
• Manage client relationships under pressure, maintaining professionalism and a solutions-oriented approach
• Translate business requirements into clear technical specifications and vice versa
• Participate in UAT cycles, configuration validation, and go-live support activities
• Track project progress and communicate status updates to internal and client stakeholders

Required Qualifications:

• 2+ years of experience in a Business Analyst or Technical Analyst role
• Demonstrated ability to perform under high-pressure, time-sensitive conditions while remaining goal-focused
• Strong communication skills; able to present confidently to both technical and non-technical audiences
• Hands-on, self-directed work style with a bias toward execution over theory
• Familiarity with both IT concepts and business operations (dual fluency preferred)
• Professional maturity, proactive attitude, and a strong sense of ownership
• Pacific timezone availability required

Preferred Qualifications:

• Exposure to supply chain, logistics, or distribution operations
• Experience with SQL, Power BI, or similar analytical tools
• Familiarity with WMS platforms (Manhattan Active, Blue Yonder, Softeon, SAP, or similar)
• Experience with UAT methodology and regression testing
• Bilingual in English and Spanish is a plus

Salary Range:

• $80,000 - $90,000
• The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.