Senior Project Manager (Public Safety Software) - Remote

CentralSquare Technologies is Hero-Grade. As the trusted provider of public sector software in North America, more than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

What We’re About

At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it!

Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.

The Role

This role is responsible for the overall planning, directing, and coordination of project activities and resources for assigned projects. These projects may involve the implementation of a combination of software, hardware, and services within the organization. This role is responsible for the successful on-time completion of projects and for managing interactions between different internal departments, as well as clients and vendors. This role works with minimal supervision with latitude for independent judgment. Work performed in this role will directly impact the productivity and effectiveness of the project team and resulting in customer satisfaction. This role serves as the primary contact for our clients throughout their software implementation projects. Job Duties Include:

• Initiates, plans, executes, controls, and closes projects.
• Assembles the project team, assigns individual responsibilities, identifies appropriate resources needed, and develops the schedule to ensure the timely completion of the project.
• Subject-matter expert knowledge of the implementation process and contractual language.
• Acts as a mentor to the PM team and helps train new hires.
• Leads technical discussions between product and operations on process improvement for specific modules.
• Drives and refines the process.
• Works on the most challenging and large-scale projects with minimal supervision.
• Assists other PMs on escalations when needed.
• Maintains current and identifies new project management tools and/or software to increase productivity.
• Leads large group meetings on process and product.
• Displays good communication skills with a customer service focus.
• Performs all other duties as assigned

Requirements

• 5+ years of experience in Project Management
• B.A. or B.S. Degree with PMP and/or CSM certifications - Master’s Degree preferred
• Advanced skills in project management and implementation processes and methodologies (including but not limited to PMBOK and SCRUM)
• Demonstrated leadership experience in managing complex teams and clients while mentoring and driving seamless collaboration
• Proven track record contributing, creating, and implementing project management processes and methodologies
• Advanced experience and proficiency in deploying, configuring, and/or managing various PM tools for the management of schedules, milestones, risks, issues, forecasts, and revenue
• Must be able to comfortably and effectively present to audiences of various sizes
• Must be able to manage a strategic portfolio including high revenue engagements with little to no supervision

CentralSquare Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.