Experienced Cash and Trade Processing Representative 2 – Data Entry Specialist – Getzville, NY
At arenaflex, we're committed to delivering exceptional financial services to our clients, and we're seeking a highly motivated and detail-oriented Cash and Trade Processing Representative 2 to join our Transaction Services team in Getzville, NY. As a key member of our operations team, you'll play a vital role in ensuring the smooth processing of cash and trade transactions while maintaining the highest standards of quality, accuracy, and customer service.
About arenaflex
arenaflex is a leading global financial services company that provides a wide range of financial products and services to individuals, corporations, and governments around the world. With a rich history dating back to the early 20th century, arenaflex has evolved into a modern, innovative, and customer-centric organization that's committed to making a positive impact on the communities we serve.
Job Summary
As a Cash and Trade Processing Representative 2, you'll be responsible for processing basic and routine cash and trade operations in coordination with our Transaction Services team. You'll work in a fast-paced environment, applying your technical knowledge to ensure efficient customer service that meets our quality standards. This is an entry-level role that offers opportunities for growth and development, and we're looking for a talented individual who's passionate about delivering exceptional results and building strong relationships with our clients.
Responsibilities
* Apply basic technical knowledge to ensure efficient customer service that meets quality standards
- Assist with activities related to compliance and control, ensuring that all transactions are processed in accordance with arenaflex's policies and procedures
- Perform job duties by following detailed procedures or explicit instructions under direct supervision, with a focus on accuracy and attention to detail
- Aid in internal and external customer contact, providing exceptional service and support to our clients
- Serve as a backup processor for team members during high-volume periods, demonstrating flexibility and a willingness to adapt to changing circumstances
- Fulfill the clients' necessities while providing an exceptional client experience, measured by specific metrics and feedback from our clients
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for arenaflex's reputation and safeguarding our clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency
Qualifications
* Previous relevant experience is preferred, but not required
- Pass basic induction and operations training, demonstrating a willingness to learn and adapt to new procedures and technologies
- Effective written and verbal communication skills, with the ability to communicate complex information in a clear and concise manner
- High School diploma or equivalent, with a strong foundation in mathematics and computer skills
Education
* arenaflex offers a range of training and development programs to help you build your skills and advance your career. As a Cash and Trade Processing Representative 2, you'll have access to comprehensive training programs, including: + Basic induction and operations training + Ongoing training and development programs to enhance your skills and knowledge + Opportunities for professional certification and advancement
Schedule
* Weekend and evening shift schedules are available, with the opportunity to discuss your preference during the interview process
- This is a site-dependent position, with no work-from-home (WFH) opportunities available
Job Family Group
* Operations - Transaction Services
Job Family
* Cash Management
Time Type
* Full-time
Equal Opportunity Employer
arenaflex is an equal opportunity and affirmative action employer, committed to diversity, equity, and inclusion. We welcome applications from qualified individuals of all backgrounds, and we're dedicated to creating a workplace that's inclusive and respectful of all employees.
Disability Accommodations
arenaflex invites all qualified interested applicants to apply for career opportunities. If you're a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review our Disability Accommodations policy.
COVID-19 Vaccination Requirement
Effective November 1, 2021, arenaflex requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Expected Salary
* Competitive salary and benefits package available, with opportunities for growth and advancement
Location
* Getzville, NY
Apply Now
If you're a motivated and detail-oriented individual who's passionate about delivering exceptional results and building strong relationships with our clients, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. Apply for this job