Experienced Full Stack Customer Solutions Engineer – AI-Driven Customer Data Cloud Development

At arenaflex, we're an AI-first company helping the world's leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK'S Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It's not just a capability; it's part of our DNA. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk.

The Role

As a Customer Solutions Engineer on our Professional Services team, you will partner with Technical Consultants and Service Leads to develop, optimize, and deliver client databases using arenaflex's powerful database generation and segmentation tools. This involves reviewing, optimizing, and improving existing SQL queries and advising your project teams on how to streamline them, as well as advising on how our platform and tools can be optimized and improved.

Interesting Problems

* Own the performance and scalability of database creation and SQL creation within the arenaflex platform

• Partner with your project teams to prioritize, scope, and coordinate their use of your time
• Understand and provide feedback to Service Leads on customer requirements
• Implement production-grade marketer-friendly databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users

About You

* 8 years of experience in software development, software implementation or professional services

• A wide breadth of technical knowledge, with an eagerness to learn and use new technologies
• A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution
• Relentlessly curious
• Experience with relational databases, SQL queries, and optimization, and dealing with large datasets a requirement
• Experience directly with Apache Spark and Spark SQL a distinct plus
• Experience working with cloud storage technologies
• Databricks or snowflake experience a plus
• Can work and consult directly with customers on specific technical items or issues

Location

Fully remote in CO, IL, MN, and TX

Compensation

* Base Salary: $132,000-$182,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

• Cash Incentives: Cash incentives are also available.
• Stock Options: The opportunity for ownership is an exciting part of arenaflex's total compensation package. Every employee at arenaflex receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence.

Why Join arenaflex?

* Be part of a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience

• Collaborate with talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world's most innovative companies
• Enjoy a comprehensive compensation package, including a competitive salary, cash incentives, and stock options
• Take advantage of our inclusive environment, flexible work arrangements, and employee experience perks
• Contribute to the development of cutting-edge AI-powered solutions that transform customer experiences and drive business growth

How to Apply

If you're a motivated and experienced professional with a passion for AI-driven customer data cloud development, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply for this job