Back to feed

Experienced Sector Lead, Energy & Industrials - Channel & Customer Research at arenaflex

Remote Full-time Live

As a leading provider of market intelligence and search built on proven AI, arenaflex empowers the world's most sophisticated companies to remove uncertainty from decision-making. With a universe of public and private content, including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content, arenaflex delivers insights that matter from content you can trust. The acquisition of Tegus by arenaflex in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, arenaflex and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, arenaflex is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

Expert Insights, encompassing arenaflex's Expert Transcript Library and 1x1 Call Services, delivers transformative market intelligence through unfiltered operator perspectives across thousands of companies. Our library of over 200,000 transcripts is the market's largest, expanding monthly and rapidly becoming essential for institutional investors, banks, consultancies, and large corporations. The Channel & Customer Research team is the newest addition to Expert Insights, collaborating closely with our Directed Content and Expert Call Services groups to deliver structured channel checks and voice-of-customer interviews. These real-time insights illuminate nuanced demand signals, competitive dynamics, customer preferences, and purchasing behaviors across key industries, empowering clients to stay ahead of trends and swiftly adapt strategic decisions.

About the Role:

As a Sector Lead for Energy & Industrials, you will bring deep industry subject matter expertise to drive the successful execution of vertical-specific channel and customer research projects. This role provides the opportunity to shape and scale a differentiated research product for Wall Street and corporate clients, setting a new benchmark for actionable insights in the market. Your responsibilities will center around project setup, expert recruitment guidance, rigorous vetting of expert quality and relevance, product quality assurance, feedback loops, and people management. Leveraging your sector-specific expertise, you will guide analysts to consistently deliver high-quality, actionable insights tailored to sophisticated investor and corporate decision-makers. You will mentor analysts, set clear goals, and track performance against key performance indicators (KPIs) to ensure accountability and continuous improvement. Additionally, you will play a critical role in maintaining and updating internal knowledge assets to enhance sourcing accuracy and analyst onboarding.

Key Responsibilities:

- Define project scope, ensuring alignment with the goals of our channel and customer research offering for your sector, and clearly outlining expert profiles and critical lines of inquiry. - Guide analyst teams through expert recruitment, coaching them to consistently source high-value, relevant, and compliant experts. - Lead rigorous expert vetting processes, applying deep industry expertise to ensure superior quality and relevance. - Implement quality assurance and feedback loops to continuously enhance the quality and impact of research deliverables. - Manage analyst teams, setting clear performance goals, tracking KPIs, and ensuring accountability. - Regularly collaborate with internal stakeholders—including Directors of Research, Product Managers, and Compliance teams—to integrate feedback and drive ongoing improvements. - Develop and maintain detailed industry knowledge resources, such as competitive landscapes and buyer personas, to streamline analyst onboarding and improve sourcing accuracy. - Document best practices and onboarding processes to mentor and prepare Analysts within the team.

Who You Are:

- You have 5-7 years of experience in buy-side proprietary research, sell-side research, channel-check consulting, or a related industry-specific research role. - You have significant experience (4+ years) in the Energy and Industrials sector, with an intimate understanding of cyclical market drivers, commodity pricing dynamics, industrial manufacturing processes, energy production and distribution, sustainability initiatives, and regulatory influences across sectors like oil & gas, agriculture, manufacturing, construction, and transportation. - You have strong people management experience, effectively mentoring, coaching, and developing teams of analysts. - You are recognized as an industry expert who intuitively understands the nuances, drivers, and key players within your vertical. - You are client-focused and adept at translating investor and corporate client questions into actionable research projects. - You possess exceptional analytical and critical-thinking skills and are proficient in leveraging tools like arenaflex and Tableau. - You excel in managing multiple complex projects simultaneously, maintaining high standards of organization, quality, and attention to detail. - You maintain a robust understanding of compliance, MNPI, and confidentiality requirements, ensuring adherence across all projects.

What You’ll Get:

- A competitive salary range of $115,000 - $135,000, with opportunities for performance-based bonuses and equity. - A generous benefits program, including comprehensive health insurance, retirement plans, and paid time off. - The chance to work with a talented team of professionals who are passionate about delivering exceptional results. - Opportunities for career growth and professional development, with a focus on continuous learning and skill-building. - A dynamic and supportive work environment that encourages collaboration, innovation, and creativity.

What We Offer:

- A collaborative and inclusive work environment that values diversity, equity, and inclusion. - Opportunities for professional growth and development, with a focus on continuous learning and skill-building. - A comprehensive benefits package, including health insurance, retirement plans, and paid time off. - A competitive salary range, with opportunities for performance-based bonuses and equity. - The chance to work with a talented team of professionals who are passionate about delivering exceptional results.

How to Apply:

If you're a motivated and experienced professional with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you!

Equal Employment Opportunity:

arenaflex is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling arenaflex's commitment to equal employment opportunity. arenaflex does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor.

Recruiting Scams and Fraud:

We at arenaflex have been made aware of fraudulent job postings and individuals impersonating arenaflex recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: - arenaflex never asks candidates to pay for job applications, equipment, or training. - All official communications will come from an @arenaflex.com email address. - If you're unsure about a job posting or recruiter, verify it on our Careers page. If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of arenaflex, please contact us. Your security and trust matter to us. Apply for this job

On the same wavelength

Experienced Customer Success Manager – Partnership Management and Digital Content

Remote Full-time

Experienced Customer Success Manager – SMB EMEA at arenaflex

Remote Full-time

Experienced Customer Support Specialist – Foodservice Technology Solutions

Remote Full-time

Senior Agency Customer Success Manager – Digital Advertising Industry Expert

Remote Full-time

Experienced Senior Customer Success Manager – Driving Customer Satisfaction and Growth at arenaflex

Remote Full-time

Experienced Full Stack Customer Account Executive – Strategic Growth and Revenue Expansion

Remote Full-time

Manager, Customer Experience & Quality Assurance – AI-Powered Support

Remote Full-time

Experienced Customer Support Coordinators – Virtual Care Services

Remote Full-time

Experienced Pharmacy Customer Service Associate – Amazon Store

Remote Full-time

Experienced Customer Success Manager – Mobile Marketing Analytics and User Acquisition

Remote Full-time

Video Production Intern, Spectrum Reach Summer 2026

Remote Full-time

Paid Online Jobs For Students (Work From Home) - VacancyGlobal

Remote Full-time

Market & Product Analyst

Remote Full-time

Process Improvement Consultant Senior – MarTech Adobe Workfront Lead 5 Locations

Remote Full-time

Distinguished Technologist

Remote Full-time

Client Care Representative, Individual Wealth (Bilingual - French and English)

Remote Full-time

Solutions Engineer - Enterprise - Mixed Industries

Remote Full-time

Experienced Weekend Customer Service Associate – Join arenaflex Team and Make a Difference!

Remote Full-time

Computer Vision & ML Engineer, Computer Vision and Remote Sensing

Remote Full-time

Interior Design Assistant (In-Person, Washington DC) in Washington DC

Remote Full-time