Experienced Medical Intake / Data Entry Specialist – Healthcare Administration Support

At arenaflex, we're dedicated to delivering exceptional personalized managed health care services to our clients across the nation. With a strong focus on program excellence and cost containment, we strive to make a positive impact on the lives of those we serve. As a vital member of our Utilization Review Department, the Medical Intake/Data Entry Specialist plays a crucial role in supporting our team by collecting intake information, creating electronic patient files, and ensuring the smooth operation of our certification letter process.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Medical Intake/Data Entry Specialist. As a key first point of contact for arenaflex, you will be responsible for answering utilization review lines, directing calls to the appropriate person, retrieving voicemail, and transferring messages to our nurses. You will also be responsible for collecting demographic information, creating patient files, printing, mailing, faxing, and copying correspondence as needed. If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Responsibilities

As a Medical Intake/Data Entry Specialist, your key responsibilities will include:

• Answering utilization review lines and directing calls to the appropriate person
• Retrieving voicemail and transferring messages to our nurses
• Collecting demographic information to create patient files
• Printing, mailing, faxing, and copying correspondence as needed
• Performing other duties as assigned by the URA Team Leader

What We Offer

At arenaflex, we're committed to providing a supportive and inclusive work environment that fosters growth and development. As a Medical Intake/Data Entry Specialist, you can expect:

• A competitive salary and benefits package, including medical, dental, vision, long-term care, short-term disability, long-term disability, company-paid and voluntary life insurance, critical illness, accident insurance, and flexible spending
• A 401(k) plan with company match, fully vested after one year
• A hybrid schedule, with two days per week remote work after successful completion of the training period
• A Monday-to-Friday, 9:30 am to 6:00 pm shift with no weekends or nights
• Paid holidays and a work-life balance
• Opportunities for career growth and professional development
• A dynamic and supportive team environment

Requirements

To be successful as a Medical Intake/Data Entry Specialist, you will need:

• A high school diploma or equivalent
• Courses in computers, medical terminology, data entry, word processing, and secretarial training desired
• At least one year of professional office experience, with experience in a healthcare environment required
• Knowledge of computers, data entry in databases, word processing, and multiple line telephone systems
• A helpful and friendly telephone personality
• Ability to proof written material accurately
• Accurate data entry ability
• Ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader
• Ability to work with a variety of professional staff and provide clerical backup as needed
• Understanding of customer service

Preferred Qualifications

* Bi-lingual skills

• Experience with electronic medical records (EMRs) and other healthcare software systems

What We Value

At arenaflex, we're committed to creating a diverse and inclusive work environment that values and respects the contributions of all our employees. We welcome applicants from diverse backgrounds and are an equal opportunity employer. We're proud to be a leader in personalized managed health care and are committed to making a positive impact on the lives of those we serve.

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Note:

arenaflex is an equal opportunity employer and welcomes applicants from diverse backgrounds. We're committed to creating a supportive and inclusive work environment that fosters growth and development. Apply for this job