Experienced Entry Level Traveling Customer Trainer – Automotive Software Implementation and Support

At arenaflex, we're passionate about empowering our customers to succeed in the ever-evolving automotive industry. As a key member of our Training Department, you'll play a vital role in connecting our customers to our cutting-edge software solutions. If you're a motivated and charismatic individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading provider of innovative software solutions for the automotive industry. Our mission is to help dealerships and automotive professionals streamline their operations, improve customer satisfaction, and drive business growth. With a strong commitment to customer success, we're dedicated to delivering exceptional products and services that meet the evolving needs of our customers.

Job Summary

As an Entry Level Traveling Customer Trainer, you'll be responsible for providing comprehensive training and support to our customers as they transition to our software solutions. This role requires excellent presentation and communication skills, as well as the ability to work independently and as part of a team. You'll travel extensively (approximately 80% of the time) to install and convert our software for customers, while also supporting current customers, preparing for future trips, and conducting follow-ups from your home office.

Key Responsibilities

* Travel to customer sites to install and convert our software, providing comprehensive training and support to key dealership personnel

• Meet with dealership management to understand their needs and requirements, and customize the system accordingly
• Develop and deliver engaging training sessions to ensure customers are proficient in using our software solutions
• Collaborate with colleagues to ensure seamless implementation and support of our software solutions
• Support current customers through phone, email, and in-person visits, addressing any questions or concerns they may have
• Prepare for future trips by reviewing customer requirements, updating training materials, and coordinating logistics
• Conduct follow-up visits with recently installed customers to ensure they're achieving their goals and provide ongoing support as needed

Essential Qualifications

* Bachelor's degree in a related field (e.g., business, communications, education)

• 0-2 years of experience in a customer-facing role, preferably in the automotive industry
• Excellent presentation and communication skills, with the ability to engage and motivate audiences
• Strong problem-solving and analytical skills, with the ability to think critically and creatively
• Ability to work independently and as part of a team, with a strong commitment to customer satisfaction
• Proficiency in Microsoft Office and other software applications
• Valid driver's license and ability to travel extensively (approximately 80% of the time)

Preferred Qualifications

* Experience with software implementation and training

• Knowledge of the automotive industry and its challenges
• Familiarity with arenaflex's software solutions and products
• Certification in a related field (e.g., customer service, sales, marketing)
• Fluency in multiple languages

Skills and Competencies

* Excellent communication and presentation skills

• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong customer service skills, with a commitment to delivering exceptional experiences
• Proficiency in Microsoft Office and other software applications
• Ability to adapt to changing priorities and deadlines
• Strong time management and organizational skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Traveling Customer Trainer, you'll have opportunities to:

• Develop your skills and expertise in software implementation and training
• Work with a talented team of professionals who are passionate about delivering exceptional customer experiences
• Collaborate with colleagues from diverse backgrounds and industries
• Participate in ongoing training and development programs to enhance your skills and knowledge
• Take on new challenges and responsibilities as you grow and develop in your role

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced organization that values innovation, collaboration, and customer satisfaction. Our team is passionate about delivering exceptional products and services that meet the evolving needs of our customers. As a Traveling Customer Trainer, you'll have the opportunity to work with a talented team of professionals who are dedicated to making a positive impact in the automotive industry.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary: $60,000 - $80,000 per year, depending on experience
• Bonus structure: Eligible for annual bonuses based on performance
• Benefits: Comprehensive health, dental, and vision insurance, as well as 401(k) matching and paid time off
• Perks: Access to cutting-edge software solutions, professional development opportunities, and a dynamic work environment

How to Apply

If you're a motivated and charismatic individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! [Apply Now](https://www.ziprecruiter.com/c/Arenaflex/Job/Entry-Level-Traveling-Customer-Trainer/-in-Pittsburgh,PA?jid=2884569056485911&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic) Apply for this job