Senior Closer
Retail Operations |
Remote
Description
Position at loanDepot Position Summary:Responsible for coordinating all the steps of the loan closing and funding process and for managing a pipeline of more complex and larger volume of loans. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates. Position is remote, USA.Responsibilities:- Responsible for a pipeline of complex loans and a large volume of loans; prioritizing loans in a timely and efficient manner and preparing CD by following established loanDepot procedures as published in YODA.
- Ensures loans are handled efficiently, independently and with minimal error.
- Provide support to Closers and other team members by providing mentorship, assisting with problem solving and helping with escalated issues.
- Collaborates with title/escrow companies to balance fees, routes Mock CDs to appropriate parties, and issues CD to borrowers upon approval.
- Follows established procedures and meets turn times in SLA, ensuring collaboration with title and quality/accuracy of all documents; escalates issues as necessary. Communicates changes effectively and regularly with teammates and management.
- Prepares documents by following established procedures published in YODA for both Wet and Dry funding states.
- Promptly replies to emails, stays updated on all process/system changes, and ensures CDs or document packages have been sent daily, adheres to fluctuating CD processing minimums as set by management.
- Ensures files and documents meet company, investor, and compliance requirements; confirms that documents are drawn within posted turn times and consistently meet deadlines.
- Verifies several aspects of the documentation and process including, but not limited to: property addresses, wire information for funding, information on insurance policies, all fees, impound and MI. Ensure documents correspond to the correct program and investor.
- Coordinates and communicates with processing and underwriting department for correcting and completing the files.
- Develops in-depth knowledge of entire loan life cycle in order to fully understand implication of the work of the closing function; proficient with the document management system.
- Accurately files documents and information in the system and ensures all information is complete and accurate. Uses checklists and other job aides as necessary to accurately complete all required information.
- Confirms, verifies and orders funding wire ensuring timely disbursement; reviews fully executed closing documents for disbursement authorization; follows established procedures for both Wet and Dry states.
- Performs other duties and projects as assigned.
- High School degree or equivalent required
- Minimum of five (5) + year of related work experience and/or training preferred
- 1-3 years of experience in the Mortgage industry required
- Aggressive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.