Human Resources Operations Coordinator (Boston HQ)

WinnCompanies is seeking a highly organized and proactive Human Resources Operations Coordinator to support the day-to-day administrative, financial, and operational functions of the HR department. This role plays a critical part in ensuring the efficiency and effectiveness of HR operations and provides direct support to the Executive Vice President of Human Resources.

Responsibilities

• Provide high-level administrative support to HR leadership, including calendar management, meeting coordination, preparation of meeting materials, occasional travel arrangements, and special projects
• Serve as a point of contact for the HR Helpdesk and Hotline by triaging requests and ensuring timely resolution or escalation
• Process HR-related accounts payable, including invoice submission, tracking, discrepancy resolution, and vendor communication
• Maintain and support employee personnel file requests, including handling sensitive documentation with a high level of confidentiality
• Act as a liaison between internal stakeholders, external partners, and the HR leadership team
• Proactively identify and address administrative and operational needs to ensure continuity and efficiency
• Provide coordination and support for HR initiatives and cross-functional projects

Skills

• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage and shift multiple priorities in a fast paced environment
• Demonstrated problem-solving skills and a proactive approach to work
• Proficient in Microsoft Suite
• High level of discretion when handling confidential information
• Experience in retail, food service, or other customer-facing roles
• Experience in HR, administration, or executive assistant positions
• High proficiency in Microsoft Excel (VLOOKUP, Pivot Tables)

Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

Company Overview