Engagement Owner

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY Serve as the primary executive liaison, the Engagement Owner ensures that scope, quality, financials, governance, and client satisfaction remain tightly aligned to organizational goals. This role integrates program management excellence, strategic advisory capabilities, and operational oversight to guide cross-functional Oracle Health teams across clinical, revenue cycle, technical, and support domains.

JOB ROLES AND RESPONSIBILITIES

• Serve as the executive owner and primary client liaison, building trusted partnerships with C‑suite, operational, and IT leaders to align Oracle Health solutions with organizational strategy and outcomes.
• Lead end‑to‑end delivery of Oracle Health implementations, optimizations, and managed services, overseeing multi‑domain workstreams across clinical, revenue cycle, technical, and support teams.
• Establish and govern engagement structure through executive steering committees, governance forums, and business reviews to ensure alignment on scope, priorities, risks, and outcomes.
• Own engagement financial performance, including budgeting, forecasting, margin management, contract compliance, scope control, and change management negotiations.
• Provide leadership and talent stewardship to cross‑functional, matrixed teams, driving performance, accountability, professional development, and a high‑performing delivery culture.
• Proactively identify and manage delivery risks, issues, and escalations, ensuring transparent communication, effective mitigation plans, and timely resolution.
• Drive measurable client success by ensuring quality delivery, SLA and KPI attainment, regulatory compliance, and continuous improvement tied to clinical, operational, and financial outcomes.

JOB SCOPE

The Engagement Owner combines strategic advisory expertise, program leadership, and operational oversight to effectively lead cross‑functional Oracle Health teams across clinical, revenue cycle, technical, and support domains, delivering measurable value and long‑term partnership success.

Qualifications

JOB REQUIREMENTS (Education, Experience, and Training)

• Bachelor’s degree required, preferred degree in Healthcare Administration, Business, Informatics, IT, or a related field.
• 7+ years of experience in healthcare IT, consulting, or program management.
• 5+ years of direct Oracle Health/Cerner program or engagement leadership experience preferred.
• Proven experience leading large, multi-site, multi-domain programs with complex stakeholder ecosystems.
• Strong executive presence with excellent communication, negotiation, and relationship management skills.
• Expertise in project/portfolio management methodologies (PMP, Agile, Prosci OCM credentials a plus).
• Travel up to 50% will be required for this role.

COMPENSATION

The salary range for this position is $125-150K. Specific offers take into account a candidate’s education, experience, and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k, and bonus opportunity.

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service
• WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

#LI–PS1