Solutions Engineer-Sales
Millennium Systems International is an exciting and dynamic software company based in Parsippany, New Jersey. The company has built a reputation for producing high-quality, award-winning applications for the Wellness and Spa industries since 1987. Its commitment to delivering excellent customer service has contributed to its ongoing success. We are in search of a Solutions Engineer to help supplement the growth and scaling of the company. Millennium Systems International is honored to have been named one of New Jersey's Top Workplaces for 2021-2025!
About the Role:
We are looking for a Solutions Engineer to complement our Sales team. The ideal candidate will be a trusted advisor and MSI solution expert, who works with our sales, services, and product teams to help with driving Sales Opportunities. This is a remote position.
Responsibilities:
- Perform Meevo Product Demonstrations for Sales Prospects.
- Collaborate with Account Executives during Prospect Discovery stage of the Sales Cycle to conform the Meevo Product Demonstration to the Prospects’ business and product requirements.
- Be an expert on MSI products, services, and integrations.
- Be an expert on the MSI competitor landscape.
- Collaborate with others at MSI to develop the Product Sales Strategy for Prospect Opportunities.
- Collaborate with the Sales Team and Client Services Teams on Proof-of-Concept trials to ensure successful outcomes that address customer use cases and pain points.
- Collaborates with the Sales Trainer to help drive impactful Sales Trainings that incorporate recent Prospect pain, feedback, and industry trends.
- Be the technical resource for helping Prospects understand how Meevo complements their existing operational technology stack.
- Build Statement-of-Work (SOW) documents that accurately outline tasks needed to provide a complete solution when required.
- Serve as trusted advisor among internal and external constituents (up to C level) based on product and solution knowledge.
- Lead and assist in the Request-for-Proposal (RFP), Request-for-Information (RFI), and Security Questionnaire processes.
- Build and maintain strong relationships with technical decision makers in Prospective Accounts to help ensure a smooth Sales process, as well as hand-off to Implementation and Data Services.
- Work with Sales Management to create and define compelling experiences in the Sales Demo environment to highlight platform value.
- Record Sales Demonstration videos to share internally and externally.
- Update internal training materials to ensure the Sales team is well prepared for any situation.
- Collaborate with Product Management, Engineering, Marketing, and Product Marketing to continuously improve MSI products and marketing.
- Align with Product Management, Engineering, and Customer Success teams on future Product Roadmap items, and share feedback on released features and industry trends.
- Mentor and coach the Sales Team on how MSI operations and technology work.
- Build and present systems diagrams in PowerPoint, as well as collaborate on shared documents.
- Create Process Documentation for the Sales Team.
- Record detailed notes from Prospect interactions in Salesforce.
- Must be an engaging presenter, both in-person and remotely.
- Must have a “Team Player” mentality.
- Expertise in B2B sales and a proven track record of successfully working with Sales Teams.
- Must be action-oriented and a self-starter with a strong persistence in achieving goals and prioritizing workload.
- Possesses the ability to adapt quickly and answer a wide range of both technical and business questions from Prospects.
- Strong technical skills and ability to learn new technology quickly.
- Excellent facilitation skills with the ability to understand Prospect requirements, business needs and challenges while establishing realistic and attainable expectations.
- Accountable for own results with a strong competitive drive and a “do what it takes” work ethic.