[Remote] Revenue Operations Analyst (Sales Operations)

Note: The job is a remote job and is open to candidates in USA. Kami is a thriving organization that provides meaningful solutions to over 50 million users worldwide through its digital classroom platform. The Revenue Operations Analyst will play a crucial role in optimizing sales processes and systems to enhance the company's impact globally, ensuring that educational tools reach the classrooms that need them most.

Responsibilities

• Manage and optimize the Sales tech stack by administering tools like Salesforce or HubSpot and integrating auxiliary software such as Clari, Gong or Outreach
• Architect and maintain data integrity within the CRM through regular audits, lead-to-account mapping, and the enforcement of validation rules
• Develop comprehensive performance dashboards that track real-time metrics including Activity KPIs, Pipeline Health, and Win/Loss ratios
• Partner with Sales Leadership to design and implement strategic initiatives such as territory mapping, quota setting and performance analysis
• Design, organize and lead sales enablement sessions with sales team stakeholders to ensure alignment on strategic plays and best practices
• Facilitate the Marketing-to-Sales handoff by managing lead scoring and routing logic to ensure every MQL is followed up on in a timely manner
• Build predictive forecasting models by analyzing historical trends and seasonal data to project monthly and quarterly revenue targets

Skills

• Minimum 2 to 4 years of experience as a power user or administrator in HubSpot or similar CRMs such as Salesforce
• Proficient in Google Sheets (or MS Excel) and have experience using data visualization tools like Tableau, Looker, PowerBI or Hex
• Ability to turn raw numbers into a narrative
• Experience in managing and optimizing the Sales tech stack by administering tools like Salesforce or HubSpot
• Experience in architecting and maintaining data integrity within the CRM through regular audits, lead-to-account mapping, and the enforcement of validation rules
• Ability to develop comprehensive performance dashboards that track real-time metrics including Activity KPIs, Pipeline Health, and Win/Loss ratios
• Experience in partnering with Sales Leadership to design and implement strategic initiatives such as territory mapping, quota setting and performance analysis
• Experience in designing, organizing and leading sales enablement sessions with sales team stakeholders
• Experience in facilitating the Marketing-to-Sales handoff by managing lead scoring and routing logic
• Ability to build predictive forecasting models by analyzing historical trends and seasonal data to project monthly and quarterly revenue targets
• Exceptional communication skills to translate technical CRM jargon into plain English for sales reps and managers
• Ability to thrive in a cross-functional environment, acting as a bridge between Marketing, Sales, and Finance
• Adaptability and curiosity in a fast-paced, high-growth environment
• Mission-driven focus to support educators and students

Benefits

• Continuous learning and development opportunities, including subsidised course fees, certifications, conferences, and free access to Udemy and more
• A strong mission; the satisfaction of knowing you’re not only helping modern-day superheroes, aka teachers but also helping them shape the minds of future generations all across the globe

Company Overview

• Kami is a digital learning platform that empowers everyone to #lovelearning. It was founded in 2012, and is headquartered in Auckland, Auckland, NZL, with a workforce of 201-500 employees. Its website is https://kamiapp.com.

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