Job Title: Remote Part-Time Marketing Analyst - Email Campaign Strategy & Triggered Customer Experience Optimization

Join arenaflex as a Remote Part-Time Marketing Analyst

Are you a data-driven thinker with a passion for creating exceptional customer experiences? Do you thrive in fast-paced environments where your analytical skills can directly impact business growth? If so, arenaflex invites you to join our dynamic team as a Part-Time Marketing Analyst specializing in email campaign strategy and triggered customer communications.

At arenaflex, we believe that every customer interaction is an opportunity to build lasting relationships. Our marketing team is dedicated to delivering personalized, timely, and relevant communications that resonate with customers throughout their shopping journey. As we continue to expand our digital presence, we're looking for a talented individual who can help us innovate and optimize our triggered email program to drive engagement, loyalty, and revenue.

About arenaflex

arenaflex is a leading innovator in the digital commerce space, committed to transforming how customers interact with brands online. We pride ourselves on fostering a collaborative, inclusive, and growth-oriented workplace where diverse perspectives are valued and celebrated. Our team members enjoy flexibility, professional development opportunities, and the chance to make a meaningful impact in a rapidly evolving industry.

Position Overview

We are seeking a motivated and detail-oriented Marketing Analyst to join our email marketing team on a part-time, remote basis. In this role, you will be responsible for building, launching, and refining triggered email communications that enhance customer experiences across our platform. You will define, measure, and iterate on campaigns that drive significant revenue for the business, working closely with cross-functional teams to deliver seamless customer journeys.

This is an excellent opportunity for someone who enjoys diving into data to uncover opportunities, architecting new customer experiences, and making a measurable impact on business outcomes. If you're passionate about email marketing, analytics, and customer engagement, this role offers the chance to grow your career with a forward-thinking company.

What You'll Do

• Develop Customized Email Campaigns: Create highly tailored, end-to-end email journeys for customer segments critical to arenaflex's business success. Collaborate with key stakeholder teams including Customer Identity, Data Science, and Marketing Technology to ensure campaigns are personalized, relevant, and effective.
• Analyze Campaign Performance: Utilize arenaflex's advanced in-house measurement capabilities to understand the impact of each customer touchpoint and maximize return on investment. Conduct deep-dive analyses to identify trends, opportunities, and areas for improvement across all triggered communications.
• Drive Channel Execution: Manage end-to-end channel execution and diagnostic analysis through comprehensive investigation. Develop strategic, data-driven solutions for complex business challenges, ensuring campaigns consistently meet or exceed performance targets.
• Collaborate Across Teams: Build, iterate, and optimize triggered marketing email communications through collaboration with colleagues and key stakeholder groups, including Creative, Data Science, Advertising Technology, and Engineering teams. Foster strong working relationships to ensure seamless campaign delivery.
• Conduct Root Cause Analysis: Lead root cause investigations and leverage cross-functional partnerships to quickly identify performance issues and recommend actionable solutions. Use findings to inform future campaign strategies and continuous improvement initiatives.
• Report and Recommend: Present findings, insights, and recommendations to senior leadership and cross-functional partners. Translate complex data into actionable insights that drive strategic decision-making and business growth.

What You'll Need

• Educational Background: Bachelor's degree in Engineering, Economics, Business, or other concentrations with a quantitative focus. Equivalent practical experience will also be considered.
• Professional Experience: Minimum 2+ years of experience in marketing, management consulting, startup/tech environments, finance, and/or strategy. Experience with email marketing platforms and customer journey optimization is highly desirable.
• Analytical Proficiency: Strong capability in data analysis with advanced proficiency in Google Sheets and Microsoft Excel. Passion for identifying patterns and insights within complex datasets. Knowledge of SQL is a plus.
• Technical Skills: Familiarity with email marketing platforms, marketing automation tools, and customer data platforms. Comfortable working with large datasets and drawing meaningful conclusions from analytics.
• Communication Skills: Excellent critical thinking and verbal and written communication skills. Ability to break down complex ideas and articulate them clearly to influence senior-level and cross-functional stakeholders.
• Problem-Solving Abilities: Capacity to own and execute solutions to complex issues independently. Demonstrated ability to navigate ambiguity and drive results in a dynamic environment.
• Time Management: Ability to handle multiple priorities, adapt quickly, and thrive in a fast-moving atmosphere. Strong organizational skills with the ability to meet deadlines consistently.
• Team Player: Desire to win collectively - a collaborative individual who wants to see themselves and others succeed and flourish. Commitment to contributing positively to team goals and culture.

Preferred Qualifications

• Experience with A/B testing and multivariate testing methodologies.
• Knowledge of customer segmentation strategies and personalization techniques.
• Familiarity with HTML/CSS for email template customization.
• Understanding of deliverability best practices and email marketing regulations (CAN-SPAM, GDPR).
• Previous experience in e-commerce or retail marketing environments.

Career Growth and Development

At arenaflex, we invest in our people and their professional growth. As part of our team, you'll have access to comprehensive training programs, mentorship opportunities, and career development resources. We encourage continuous learning and provide pathways for advancement as you expand your skills and expertise.

This role offers valuable exposure to cross-functional teams and senior leadership, providing a strong foundation for long-term career growth within the marketing analytics field. You'll gain hands-on experience with cutting-edge marketing technologies and data-driven strategies that are highly transferable across industries.

Work Environment and Culture

Our remote work culture is built on trust, accountability, and flexibility. We believe in empowering our team members to work where they're most productive while maintaining strong connections with colleagues through virtual collaboration tools and regular team engagement activities.

At arenaflex, we foster an inclusive environment where diverse perspectives are embraced and celebrated. We encourage open communication, creative problem-solving, and a customer-centric approach to everything we do. Our team members describe our culture as supportive, dynamic, and focused on results.

Compensation and Benefits

We offer a competitive hourly rate of $24 per hour for this part-time position, with the flexibility to work remotely. While this is a part-time role, top performers may have opportunities for increased hours or transition to full-time positions based on business needs and individual performance.

Additional benefits include:

• Flexible work schedule with core collaboration hours
• Access to professional development resources and training programs
• Virtual team-building activities and employee recognition programs
• Equipment and technology stipend for home office setup
• Wellness programs and employee assistance resources

Commitment to Diversity and Inclusion

arenaflex is fully committed to providing equal opportunities to all individuals, including people with disabilities. As part of this commitment, arenaflex will provide reasonable accommodations to the physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

We encourage candidates of all backgrounds and experiences to apply and join our diverse team.

Ready to Make an Impact?

If you're excited about the opportunity to drive customer engagement through data-informed email marketing strategies, we want to hear from you! This is a fantastic chance to join a growing team, develop your analytical skills, and contribute to meaningful business outcomes in a supportive remote work environment.

Take the next step in your career and apply today. We look forward to welcoming you to the arenaflex team!