Senior Analyst - IT CRM - Sales Cloud & Marketing Automation | Remote Opportunity at arenaflex
About arenaflex
At arenaflex, we believe in the power of innovation to transform industries and improve lives. As a global leader in materials science and technology, we are constantly pushing boundaries and developing solutions that address the world's most pressing challenges. Our commitment to science, application expertise, and innovation has made us a trusted partner for customers across diverse industries worldwide.
Today, arenaflex is embarking on an exciting transformation. We are laying the groundwork for two industry-driving organizations – creating significant value through the spin-off of our Healthcare business, while maintaining our position as a global materials science pioneer. This new Healthcare organization will become a leading global diversified health technology company with proven class leadership, exposure to attractive end-markets, a growth mindset driving better patient outcomes, and collaborative customer relationships.
We expect the creation of these two organizations to be completed by the end of 2024. Until then, we will continue to operate as one unified global organization. This position is perfectly positioned to drive the success of the "New Healthcare Organization" and contribute to our ongoing digital transformation journey.
The Impact You'll Make in This Role
As a Senior Analyst – IT CRM – Sales Cloud and Marketing Automation at arenaflex, you will have the opportunity to harness your curiosity and collaborate with some of the most innovative and diverse individuals around the globe. Here, you will make a meaningful impact by:
- Strategic Collaboration: Work closely with business partners to deeply understand their requirements, objectives, and pain points, ensuring CRM solutions align with organizational goals
- Requirements Translation: Expertly translate complex business needs into clear, actionable CRM functional specifications that drive measurable results
- Technical Leadership: Partner with technical teams to design, configure, and optimize the CRM platform for maximum performance and user adoption
- Project Management: Lead and support backlog prioritization and drive scope management to deliver projects on time and within budget
- Continuous Improvement: Manage the run enhancement lifecycle, continuously identifying opportunities for optimization and innovation
- Change Management: Partner with the business to drive customer adoption through effective training, communication, and ongoing support
Your Skills and Expertise
To set you up for success in this role from day one, arenaflex requires the following minimum qualifications:
- Education: Bachelor's Degree or higher (completed and verified before start) from an accredited university
- Experience: Seven (7) years of CRM Sales platform experience in a private, public, government, or military environment
- Technical Proficiency: Demonstrated expertise with Salesforce or equivalent enterprise CRM platforms
Additional Qualifications That Could Help You Succeed
While not required, the following skills and experiences would further enhance your effectiveness in this role:
- Salesforce Certifications: Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Consultant certifications are highly preferred
- Technical Architecture: Proven experience in Salesforce architecture and customization, including custom objects, flows, and Lightning components
- Analytical Skills: Strong analytical and problem-solving abilities with a data-driven approach to decision-making
- Collaboration: Ability to work cooperatively with cross-functional teams across multiple geographic regions
- Industry Knowledge: Knowledge of CRM best practices and business processes, particularly in sales and marketing domains
- Integration Experience: Experience with data management and integration concepts, including API integrations and data migration projects
- Attention to Detail: Meticulous and organized with an unwavering focus on quality and accuracy
- Positive Attitude: A good sense of humor and collaborative spirit to thrive in our dynamic work environment
Why Join arenaflex?
This position provides a unique opportunity to advance from other private, public, government, or military experience to a rewarding arenaflex career. We offer more than just a job – we offer a pathway to professional growth and development in a company that values innovation, diversity, and excellence.
Career Growth and Learning Opportunities
At arenaflex, your career development is our priority. As a Senior Analyst in our CRM and Marketing Automation team, you will have access to:
- Comprehensive training and certification programs, including Salesforce certification sponsorship
- Exposure to cutting-edge CRM technologies and marketing automation platforms
- Mentorship from industry experts and thought leaders
- Cross-functional project opportunities that broaden your experience
- Clear career progression pathways within our global IT organization
- Continuous learning through internal knowledge-sharing sessions and external conferences
Work Environment and Culture
At arenaflex, we foster a collaborative, inclusive, and innovative work environment where every voice matters. Our culture is built on:
- Innovation: We encourage creative problem-solving and embrace new ideas that drive improvement
- Diversity & Inclusion: We celebrate differences and believe diverse teams drive better outcomes
- Work-Life Balance: We support flexible work arrangements, including remote opportunities
- Team Spirit: We work together, celebrate successes, and support each other through challenges
- Integrity: We do the right thing, the right way, every day
Compensation and Benefits
We recognize that our people are our greatest asset, and we are committed to providing competitive compensation and comprehensive benefits:
- Competitive Salary: $26 per hour ($54,080 annually) with opportunities for performance-based increases
- Health & Wellness: Comprehensive medical, dental, and vision coverage for you and your family
- Retirement Benefits: 401(k) plan with generous company matching
- Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays
- Professional Development: Tuition reimbursement and professional development opportunities
- Employee Assistance Program: Confidential support for personal and professional challenges
- Employee Discounts: Access to exclusive discounts on arenaflex products and services
Location and Work Arrangements
This position is located in New York, USA, with flexibility for remote work arrangements. arenaflex supports hybrid and remote work models to provide our employees with the flexibility they need to thrive both professionally and personally. You will have the opportunity to work from home while maintaining regular collaboration with your team through digital tools and periodic in-person meetings.
Join Our Team
Are you ready to make an impact? Are you passionate about CRM technology and eager to drive innovation in a global organization? If so, we invite you to apply for this exciting opportunity at arenaflex.
This is your chance to join a company that values your skills, supports your growth, and rewards your contributions. As a Senior Analyst – IT CRM – Sales Cloud and Marketing Automation, you will play a critical role in our digital transformation journey and help shape the future of how we connect with our customers.
At arenaflex, we are looking for curious, collaborative, and driven individuals who are ready to tackle complex challenges and make a real difference. If you meet the qualifications and share our passion for innovation, we encourage you to apply today.
Take the next step in your career with arenaflex – where science, innovation, and your talents come together to create a brighter future.