Analyst, Treasury Operations (20-month contract)

Ontario Teachers' Pension Plan is seeking an Analyst for their Treasury Operations team, which is responsible for managing banking relationships and overseeing cash obligations. The role involves executing daily operations, ensuring adherence to internal controls, and contributing to process improvements and project tasks.

Responsibilities

• Support payment processing by reviewing and preparing wire instruction templates on internal systems and banking applications
• Reconcile bank statements against internal applications to ensure accurate record keeping
• Prioritize and complete critical daily activities by co-ordinate individual workload to meet deadlines
• Identify, analyze, and respond to issues and problems as they arise
• Maintain a strong understanding of end‑to‑end operational processes, serving as an “expert user” for internal systems and tools
• Collaborate with team members to share knowledge and build business expertise
• Support production activities by working with technical support teams to identify, troubleshoot, and resolve process and system issues
• Assist the team with complex issues, cross‑training, and knowledge sharing
• Provide coverage for team members during absences
• Ensure adherence to operational controls, policies, and procedures
• Verify completeness and accuracy of information
• Check and reconcile information to ensure accuracy and follow-up on discrepancies until resolved
• Maintain accurate and up-to-date procedures and documentation
• Key contributor to projects for the unit under the guidance of the Manager
• Collaborate with Technology, Investments, Risk, and external partners on project tasks
• Execute assigned project activities related to workflow changes, automation enhancements, or new market/product onboarding
• Support testing, validation, and implementation for system upgrades, new releases, and defect fixes
• Assist in development, testing, and implementation of enhancements and new processes
• Collaborate on recommendations for process changes and improvements
• Lead or co‑lead components of change initiatives that improve operational efficiency and data quality
• Develop and execute tests plans for changes to systems or processes
• Generate and evaluate the output of standard daily reports
• Analyze and assess requests for non-standard reports
• Assist in developing new reporting capabilities for the unit
• Provide appropriate and accurate information to internal and external stakeholders
• Respond to inquiries and requests from in a timely manner
• Communicate clearly and professionally through phone, internal chat and email correspondence
• Collaborate with Technology, Investments, service providers, consultants and other vendors in the delivery of solutions
• Represent OTPP in a professional manner
• Maximize the use of technology in all work processes
• Provide constructive ideas relative to Plan's operations
• Maintain knowledge of issues affecting Plan's operations
• Provide input and share responsibility with management as required

Skills

• Relevant university degree (such as Accounting, Finance, Economics, Mathematics, Computer Science) or equivalent relevant experience with Investment Finance processes
• Professional experience in the financial services industry with exposure to Cash Operations
• Strong working knowledge of cash tie-out/reconciliation processes, cash forecasting, wire processing and settlement activities
• Familiarity with SWIFT payment message types
• Excellent analytical skills and the ability to think through problems, assess a variety of factors and recommend a solution
• Excellent quantitative and computer skills, including Microsoft 365 (Excel, Outlook, Power BI), an understanding of database concepts and AI-enabled analytics
• Experience working with accounting applications, treasury management systems and banking applications
• Must be able to work to deadlines, adapt to a rapidly changing environment and sustain high productivity levels
• Must be extremely detail oriented, organized and thorough
• Self-starter, confident, innovative, team player
• Good interpersonal and communication skills
• Must be able to effectively deal with internal and external stakeholders
• Ability to work with minimum supervision
• Candidate in a professional designation (CFA, CA, CPA or CMA) an asset

Benefits

• Competitive compensation
• Numerous opportunities for professional growth and development
• A flexible work environment combining in office collaboration and remote working
• Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a mo

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