Business Processing Specialist
Position DescriptionYou must be able to work in the office 2-3 days a week and the remaining days will be remote. Works hours are Mondays Fridays, 8am until 5pm.CGI Federals Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Processing Specialist in Albany, NY.This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills.The successful candidate will work directly with property owners and staff to assist them with renewals of their affordable housing contracts, determining their annual rent adjustments, and monthly payment requests. The candidate will use CGIs propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks.Your future duties and responsibilitiesThe Business Processing Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following:
- Perform detailed reconciliation of monthly voucher payments to property owners
- Renew expiring Housing Assistance Payments contracts
- Perform annual contract rent adjustments
- Evaluate and approve owners claims for reimbursement due to unpaid rent, tenant damages and vacancies
- Maintain property files and records retention in accordance with HUD and corporate policy
- Maintain positive relations with owners, residents and their representatives, neighborhood groups and local governments.
- Associates degree required (Bachelors preferred) OR significant relevant experience in lieu of education will be considered.
- Must have at least 2 years experience within a professional office business / corporate environment.
- Professional, organized, and able to manage multiple tasks each with varying deadlines
- Proficiency with Microsoft Office, particularly Excel and Word.
- Mathematics, data entry, record keeping, and account management skills
- Strong written and oral communication skills.
- Desire to work in a team environment.
- Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
- Proven ability to understand, interpret and apply written policies and procedures.
- Strong customer service skills.
- Learn from past experiences and apply to future circumstances.
- Ability to multi-task, be self-motivated and proactive
- Due to the nature of this US Government contract, US Citizenship is required.
- 3-5 years of experience performing tasks in a regulatory environment.