Executive Director, Strategic Execution Officer

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Executive Director of the Strategic Execution Office is a key leader responsible for driving disciplined execution and governance across the Enterprise Technology Group (ETG). This role establishes and oversees the frameworks for intake, prioritization, and governance that align technology investments with enterprise strategy. Reporting to the VP, Technology Business Office, the Executive Director ensures transparency, consistency, and operational excellence by designing scalable ways of working, managing a unified governance process, and optimizing vendor partnerships and sourcing strategies. This position requires a strategic thinker with deep expertise in technology governance and execution, capable of influencing senior stakeholders and delivering measurable business value through streamlined processes and strong partnerships.

• As a successful candidate, you will:

Design, implement, and enforce frameworks for demand management, intake, and prioritization of technology projects. Management of governance process for all technology initiatives.

• Lead and manage the Technology Steering Committee (TSC) process, providing transparent, data-driven decision-making for a $500M+ portfolio of technology investments.
• Partner with COH’s enterprise governance bodies to ensure technology initiatives are prioritized, funded, and resourced in accordance with organizational goals and compliance requirements.
• Collaborate with ETG leaders and Executive Director, Technology Portfolio Management to ensure initiatives align with strategic imperatives and capacity planning.
• Monitor benefit realization and ensure that investments deliver measurable value, reporting regularly to executive leadership and governance committees.
• Track adherence to governance standards and report on intake pipeline health.
• Stakeholder Engagement: Partner with SVP and senior leaders to manage demand and resolve resource conflicts.

Develop standardized templates, guardrails, and workflows that govern technology execution across ETG.

• Develop and optimize processes for project intake, prioritization, governance, and execution, driving efficiency and operational excellence.
• Establish and maintain a consistent reporting cadence, leveraging data-driven dashboards and executive-level presentations to provide visibility into pipeline health, performance, and outcomes.
• Foster a culture of continuous improvement, agility, and knowledge sharing by co-creating ways of working with federated teams and ensuring organization-wide adoption.
• Accountable for the ServiceNow SPM product and ensure program and project management operate within a uniform, scalable framework.
• execute strategies for strategic vendor partnerships, sourcing, and shoring to enhance delivery capabilities, reduce costs, and increase operational flexibility.
• Consolidate and optimize the vendor and sourcing landscape, establishing governance-driven frameworks for offshoring, nearshoring, and managed services.
• Partner with shared services, procurement, HR, and finance to ensure sourcing decisions are integrated into broader technology and workforce planning.
• Oversee the development and rollout of sourcing and shoring playbooks, RFPs, and transition plans, ensuring compliance with legal, HR, and regulatory requirements

Your qualifications should include:

• Bachelor’s Degree
• 10+ years in IT governance, PMO leadership, Strategic Vendor Partnership, Sourcing or enterprise strategy roles.
• Expertise in portfolio management tools (e.g., ServiceNow).
• Strong understanding of ITIL or PMI frameworks.
• 7 years of management experience

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE. Apply To This Job