e-Billing Administrator
Wilson Elser is a national law firm recognized among the top 100 law firms. They are seeking an E-Billing Administrator responsible for managing the e-billing process, including invoice submission and issue resolution, while providing support to attorneys and clients.
Responsibilities
- Execute electronic submission of client invoices via various e-billing middleware systems
- Identify, troubleshoot and resolve issues that arise during the invoice submission process
- Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e-billing requirements
- Clearly communicate escalated issues as needed to Supervisor, Manager and Director
- Professionally liaise with team members, attorneys and upper management
- Track statuses of submitted invoices to ensure payment from client
- Maintain internal database of e-billed clients and their compliance requirements
- Document and update reference materials for all aspects of the e-billing process as necessary
- Assist with partner and client inquiries in a timely manner
- Provide updates and financial analysis to attorneys, clients and administrative staff as requested
- Participate in firm-wide and departmental projects and initiatives
- Perform other duties as assigned
Skills
- 1+ years of e-billing experience within a corporate law department or law firm
- Must have experience with BillBlast
- Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
- Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus
- Proficiency with Windows-based software and Microsoft Word, Excel and Outlook
- Strong reading comprehension, analytical and problem-solving skills
- Ability to exercise proper judgment
- Ability to produce detailed and accurate work products
- Ability to organize and prioritize work in a fast-paced and high-volume environment to meet deadlines and daily requirements
- Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients
- Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature
- Ability to identify issues and oversee the execution of resourceful solutions
- Willingness to learn and develop new skills
Benefits
- 401(k) retirement savings plan
- Medical, dental, vision, disability, and life insurance
- Outstanding benefits package, including 401k match and generous PTO plan
- Ample opportunities for professional development and advancement
- Access to corporate discount plans and other benefits
Company Overview