[Remote] Account Manager - Employee Benefits

Note: The job is a remote job and is open to candidates in USA. Gallagher is a leading company in employee benefits, dedicated to helping organizations navigate important people decisions. The Account Manager - Employee Benefits is responsible for delivering high-quality service to clients, managing accounts, and contributing to client retention and satisfaction while ensuring timely and effective solutions are provided.

Responsibilities

• Deliver high quality and efficient service to both internal and external clients through day-to-day account management of assigned accounts
• Contribute to key business outcomes such as client retention, client satisfaction, and achieving operating/margin targets
• Build and solidify relationships with existing clients by providing exceptional ongoing care
• Take a leadership role in the renewal process in partnership with the Production team
• Cultivate relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers
• Support one or more Producers and/or Account Executives and act as the first line of contact when they are unavailable

Skills

• Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience
• Appropriate licensing as required
• Proficiency in Microsoft Office
• Must obtain Life & Health License within the first 90 days of employment, if not already licensed
• Previous insurance knowledge and experience managing client relationships
• Proficient in using technology as a tool to maximize productivity and quality
• Strong written and verbal communication skills
• Comfortably engages others in consultative discussion
• Effectively manages/balances multiple and sometimes competing priorities
• Works in a self-directed manner

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

Company Overview

Company H1B Sponsorship