MOBILE CASE AIDE - VAL VERDE/ UVALDE - HYBRID

EB Test Company is seeking a Mobile Case Aide to assist agency staff in providing human services to Child Protective Services clients. The role involves transportation of clients, supervision of visitations, and various clerical functions, with a significant amount of travel required.

Responsibilities

• Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor
• Travel is required for this position, up to 95% of the work week
• Observes and/or supervises parent and child visits
• Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems
• Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor
• Performs required duties to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts
• Attends work regularly in accordance with agency leave policy
• Perform other related duties as assigned

Skills

• Graduation from high school or equivalent
• One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience
• This position requires use of the applicant's personal motor vehicle to complete job functions
• Applicants for positions must have a reliable motor vehicle; an acceptable driving record for the past five years; a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load that applies to the job; and proof of insurance
• Applicants must provide proof of driving record, insurance, and license
• Knowledge of Child Protective Services
• Knowledge of community resources
• Ability to communicate effectively verbally and in writing
• Ability to follow instructions
• Ability to get work effectively with others
• Ability to effectively supervise children of various ages
• Ability to operate a personal computer, several software packages, and basic office equipment
• Ability to work in an office supporting several staff members
• Body mobility to stoop, kneel, bend, reach, and walk (roll) to operate equipment
• Moderate to heavy lifting up to 25 pounds
• Must have the ability to communicate both verbally and in writing
• Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs
• Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work, which would include evenings and weekends

Benefits

• Overtime compensation may be earned

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