[Remote] Business Systems Analyst
Note: The job is a remote job and is open to candidates in USA. CSC is a global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. They are seeking a Senior Business Systems Analyst to bridge the gap between business needs and technical solutions, analyze business processes, and translate requirements into technical specifications.
Responsibilities
- Requirements Gathering: Collaborate with stakeholders to gather and document business and technical requirements. Conduct interviews, workshops, and data analysis to fully understand needs and objectives
- Technical Analysis: Analyze and interpret technical and business specifications. Provide expertise in assessing system requirements, creating workflows, and designing solutions that meet business goals
- Solution Design: Develop functional and technical specifications, system design documents, and user stories. Provide recommendations on technology platforms, tools, and architecture to address business needs
- Data Analysis: Conduct data analysis to identify trends, insights, and opportunities for improvement. Utilize various data tools and techniques to support decision-making processes
- Project Management Support: Assist project managers with project planning, scheduling, and resource allocation. Track project progress, identify potential risks, and provide regular status updates
- Testing & QA: Develop and execute test plans and test cases to ensure technical solutions meet business requirements. Coordinate user acceptance testing (UAT) with business stakeholders
- Stakeholder Communication: Act as a liaison between business stakeholders, developers, and other technical teams. Communicate technical concepts to non-technical stakeholders and vice versa
- Documentation: Prepare and maintain comprehensive documentation, including business process models, workflows, technical specifications, and system manuals
- Continuous Improvement: Identify areas for process improvement and optimization. Stay updated on industry trends, best practices, and emerging technologies
- IT Security: All of the responsibilities above will be in the IT Security domain. It is expected that you have experience in IT Security and have knowledge of basic security principles
Skills
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
- 3-5+ years of experience in a Technical Business Analyst or similar role
- Experience with data analysis, technical requirements gathering, and solution design
- Proven track record in managing and delivering IT projects
- Proficiency in Excel, and data analysis tools
- Experience with project management software (e.g., ServiceNow)
- Knowledge of system integration, APIs, and database management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and deliver projects on time
- Detail-oriented with a proactive and organized approach
- Strong documentation skills and attention to detail
- Experience in IT Security and knowledge of basic security principles
- Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile methodologies (e.g., Scrum Master, Product Owner)
- Experience in data visualization tools (e.g., Power BI, Tableau) and reporting
- Experience in Identity and Access solutions (e.g., Ping Identity, SailPoint, Entra)
- Understanding of software development lifecycle (SDLC) and agile methodologies
Benefits
- CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.
- We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations.
Company Overview
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