[Remote] Director, Product Management Partner Experiences

Note: The job is a remote job and is open to candidates in USA. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Director of Product Management for Partner Ecosystem & Integrations will be responsible for the strategy, technical roadmap, and integration of third-party partner devices into the Vivint Home ecosystem, requiring a highly technical product leader who can operate autonomously without a direct team.

Responsibilities

• Own the multi-year product strategy, prioritization, and technical execution blueprint for all third-party device integrations within the Vivint Home ecosystem
• Serve as the organization’s primary scout and thought leader on identifying external technical partners whose hardware expertise can fill critical portfolio gaps and unlock "new-to-world" smart home experiences
• Define the strict performance, security, and user experience baselines that external hardware partners must meet to ensure flawless, native performance inside the Vivint app ecosystem
• Partner with internal Core Platform Engineering, Cloud Infrastructure, and Information Security teams to design scalable, secure SDKs and APIs that facilitate low-latency 3P device communication
• Drive Vivint’s product alignment with emerging smart home industry standards (such as Matter, Thread, and specialized cloud-to-cloud APIs) to simplify external onboarding and future-proof the ecosystem
• Independently write data-driven strategy narratives, business requirements documents (BRDs), and product definitions (PRFAQs) to gain executive alignment on high-stakes ecosystem expansion opportunities
• Act as the primary technical product interface to external partners' product and engineering organizations, steering their roadmaps to align with Vivint’s architectural needs. Including negotiating and owning the partner relationships
• Operate with extreme autonomy to influence, unblock, and drive execution across internal cross-functional peer organizations, including Software, Legal, UX Design, and QA Engineering teams
• Build rigorous integration testing and post-launch telemetry review mechanisms to continuously evaluate the performance, stability, and customer satisfaction of third-party hardware integrations

Skills

• Proven track record of operating with complete strategic independence
• Deep technical understanding of cloud-to-cloud integrations, local wireless mesh topologies (Zigbee, Z-Wave, Thread), device driver layers, and platform-level SDK development
• Exceptional systems-thinking capability with a focus on creating frictionless user experiences when combining hardware and software assets from completely distinct corporate entities
• Superb written and verbal communication skills
• Proven ability to command technical discussions with external executives and synthesize complex partnership logistics into clear execution milestones for internal leadership
• 8+ years of product management experience, with at least 4+ years explicitly focused on building developer platforms, partner API ecosystems, IoT integrations, or connected smart home environments
• Demonstrated experience leading complex, technical product integrations with tier-1 consumer electronics or software enterprise partners
• Proven success driving large-scale, multi-phase technical hardware or software launches across highly distributed, multi-disciplinary organizations
• B.S. or M.S. in a Technical Field (Computer Science, Electrical/Computer Engineering, or related discipline); equivalent practical engineering experience considered

Benefits

• Annual bonus
• Short- and long-term incentives
• Program-specific awards
• Benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts

Company Overview

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