[Remote] Syteline Administrator / Functional Analyst

Note: The job is a remote job and is open to candidates in USA. Paradigm Group, Inc. is a Heavy Equipment Supplier, and they are seeking a Syteline Administrator / Functional Analyst. This role is responsible for managing and supporting the Infor CloudSuite Industrial, ensuring effective ERP operations, and collaborating with business stakeholders to enhance processes.

Responsibilities

• Serve as the primary functional administrator for SyteLine/CSI, providing day-to-day support across assigned modules and business processes
• Troubleshoot functional issues, perform root-cause analysis, and coordinate with technical teams or Infor/partners when code changes are required
• Lead discovery sessions with stakeholders to document current-state and future-state workflows
• Write clear functional requirements (FRDs/user stories), including process flows, business rules, data needs, and acceptance criteria
• Translate business needs into SyteLine configuration and/or enhancement specifications
• Create and maintain test plans, test scripts, and UAT scenarios; coordinate UAT execution and sign-off
• Manage defect intake, triage, and retest cycles; validate changes meet requirements before production release
• Support cutover activities, hypercare planning, and Day 1 readiness
• Configure and maintain SyteLine settings, parameters, and master data governance within approved controls
• Identify process improvements, recommend best practices, and drive standardization across sites
• Develop and maintain SOPs, work instructions, training materials, and end-user guides
• Collaborate with IT/DBA/Integration teams on environment readiness, release scheduling, and downstream impacts
• Support reporting and data needs by defining requirements and validating outputs

Skills

• Bachelor's degree in information systems, Computer Science, or related discipline, or equivalent work experience
• 5+ years supporting ERP systems in a functional capacity. Infor CSI/SyteLine experience is required
• Strong understanding of core ERP processes (e.g., Order-to-Cash, Procure-to-Pay, Inventory/Warehouse, Manufacturing, Finance)
• Proven experience writing functional requirements and leading UAT/testing with documented test scripts
• Strong communication skills: can work with shop floor to finance leadership and translate needs into clear specs
• Proven ability to work independently and manage multiple priorities
• Customer-focused, proactive, and adaptable in fast-paced environments
• Willingness to provide support outside regular business hours when required

Benefits

• Hybrid schedule- 4 in office 1 WFH
• US CITIZENS AND GREEN CARD HOLDERS ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO PROVIDE SPONSORSHIP AT THIS TIME.

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