[Remote] Global Account Manager

Note: The job is a remote job and is open to candidates in USA. Henny Penny is a global company known for creating remarkable experiences through people, products, and food. The Global Account Manager is responsible for managing and growing revenue through the sale of Henny Penny products and services to global account customers, while maintaining trusted relationships and developing strategic sales plans.

Responsibilities

• Meets or exceeds annual sales goals
• Identifies and targets revenue/growth opportunities within the global account; develops and implements a detailed strategic sales plan to demonstrate how to maximize those revenue opportunities. This includes anticipating problems and opportunities and identifying a solid penetration strategy to hit sales goals
• Maintains trusted relationships with the key contacts within the account globally or in assigned AOW
• Works with customer and within Henny Penny to ensure customer concerns and/or questions are addressed appropriately and in a timely manner
• Identifies key contacts and decision makers within the customer organization and develops strong relationships with those contacts
• Able to independently meet with key customer contacts, owns the relationship within the assigned area of the world (AOW) and is responsible for the overall health/status of the relationship in that AOW
• Works closely with distributors and Regional Sales Managers to assure proper customer experience is provided in assigned AOW
• Provides customer feedback to other parts of the organization (i.e. customer service, technical service, product, marketing, etc.) regarding product and service issues
• Demonstrates an in-depth understanding of Henny Penny products and solutions including the ability to articulate competitive differentiators and our value proposition
• Demonstrates in-depth knowledge of our competitors and has in-depth understanding of competitive products in the market
• Has in-depth knowledge of the food service/restaurant industry
• Works collaboratively with other sales team members and cross functionally with other departments such as Marketing, Engineering, Product Strategy, etc
• Consistently uses sales tools, particularly CRM, to improve customer relationships, streamline processes, boost revenue, and provide visibility for informed decision making
• Consistently models the Company values and expected behaviors
• Other duties as assigned

Skills

• Bachelor (Other) or equivalent experience Required
• 4+ years proven sales experience, preferably in the food service equipment industry required
• Proven success in negotiating and closing business
• Strong verbal and written communication skills including the ability to present to an executive-level audience and to audiences in different countries and time zones
• Ability to effectively partner and collaborate across teams
• Proficient in negotiating techniques and demonstrated ability in customer negotiations
• Understanding and expertise in computer hardware and software including Windows XP, Excel, Outlook, PowerPoint, Word, and the Internet
• Ability to travel up to 50% of the time including nights and weekends
• Ability to lift/carry laptop, IPad and other sales materials up to 25 lbs

Benefits

• An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service. This is a qualified retirement plan that is separate from your 401k and consists only of Henny Penny shares that will be paid out when you retire (or when you leave the company, but we hope you’ll stay)
• Annual company performance bonus in addition to base salary
• Defined career paths so you’ll always know what’s next and what steps can get where you want to go
• Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses
• A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
• Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
• Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment. This facility reflects our continuous evolution in supporting our valued employee owners.
• Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner

Company Overview