[Remote] Email Marketing Coordinator : Associate - (Ops)

Note The job is a remote job and is open to candidates in USA. EKWA MARKETING is seeking a proactive and detail-oriented Email Marketing Coordinator – Associate to manage email marketing activities for multiple international clients. The role involves coordinating with internal teams and ensuring the delivery of high-quality email campaigns that meet client expectations.

Responsibilities

Act as the primary coordinator for email marketing services for assigned client accounts Serve as the main point of contact between client account managers and internal backend teams for all email marketing–related tasks Based on client requirements, create newsletter sketches/wireframes and coordinate with designers to finalize layouts Research, curate, and organize content for inclusion in newsletters and email campaigns Manage, schedule, and deploy email campaigns using tools such as Mailpoet, Mailchimp, Constant Contact, or similar platforms Attend and actively participate in voice and video meetings (Zoom/VOIP) with international clients, often during EST time zones, when required Review newsletter designs, content, links, formatting, and branding before client submission and final deployment Monitor and analyze email performance metrics such as delivery rates, open rates, click-through rates, and engagement Implement email marketing best practices to maximize deliverability, engagement, and campaign performance Coordinate with internal teams to ensure all newsletter-related deliverables (content, designs, banners, approvals) are completed within deadlines Proactively follow up with internal teams and clients to ensure smooth execution of campaigns Maintain accurate records of client preferences, campaign notes, and deliverables in internal systems Ensure client expectations related to email marketing services are consistently met or exceeded Skills Prior experience in email marketing or a similar coordination role is mandatory Hands-on experience using Mailpoet, Mailchimp, Constant Contact, or similar email marketing platforms Excellent written and verbal communication skills in English, with confidence speaking to foreign clients via Zoom or VOIP Strong attention to detail with the ability to review and quality-check work produced by internal teams Ability to manage multiple client campaigns simultaneously under tight deadlines Understanding of email marketing best practices, deliverability standards, and campaign optimization Comfortable working with international clients and adhering to strict timelines You must have a quiet, distraction-free home working environment You must have a dedicated desktop or laptop (tablets and mobile phones are not permitted) You must have a headset with a microphone You must have a stable, high-speed internet connection capable of supporting Zoom meetings Your work device must have Zoom, Chrome, Firefox, Slack, antivirus software, and a mail client installed You may be required to install additional software as needed You cannot be employed by another company while working at Bizycorp Experience designing newsletters is an added advantage, but not mandatory Benefits WFH – 100% Work From Home Flexible working hours within defined time ranges EPF/ETF enrollment (applicable to Sri Lankan citizens, as per labor law) Legitimate work-from-home organization compliant with the Sri Lankan Shop and Office Act Probation confirmation increment after 6 months (conditions apply) Paid leave, selected professional training, and certification programs Performance-based annual rewards and growth opportunities Exposure to international clients and hands-on experience in global email marketing campaigns Opportunity to work with a diverse team of 200+ professionals across Sri Lanka, Pakistan, Malaysia, the United States, and Canada Company Overview . It was founded in 2008, and is headquartered in Mississauga, Ontario, CA, with a workforce of 51-200 employees. Its website is https//www.ekwa.com/. Apply To This Job Apply To This Job