[Remote] Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Cerity Partners is a management firm that is seeking an Operations Analyst to support the Addepar and Orion systems used for client performance reporting. The role involves account set-up, daily updates, monitoring system integrity, and supporting the integration of new advisors onto these systems.

Responsibilities

• Support of the Addepar and Orion systems which is used for client performance reporting. This includes:
• New account set-up: including coding, linking to custodians and ensuring proper reporting of all investments
• Daily update/reconciliation
• Monitor reporting and integration of alternative assets
• Monthly performance updates
• Proactively monitor dashboards to ensure system integrity and data accuracy
• Maintain a working understanding of the metrics, calculations, key user workflows, and operational processes involved in end-to-end maintenance of the reporting platform
• Document required processes for ongoing system support, participate in requirements gathering for ongoing system updates, and help facilitate user integration and acceptance testing
• Support the integration of new advisors onto the Orion & Addepar systems. This includes:
• Establish the clients / accounts
• Link to custodians
• Conversion of history (transactions, balances and performance)
• Reconciliation of history conversion
• Population of custom attributes
• In conjunction with users, create and test client packages
• Ensure the existence of adequate internal controls and compliance with regulatory requirements
• Assist with improvement projects, ad-hoc projects and complete assigned research projects
• Maintain written procedures on all aspects of this position and work to continuously improve initiatives to identify potential solutions and efficiencies

Skills

• 1-5 years related investment services industry experience preferred
• Proficient in Microsoft Excel
• Experience using Salesforce
• Experience with portfolio accounting and performance management software such as Addepar and Orion a plus
• Proven history of being a 'self-starter,' and a track record of working effectively in a remote/virtual environment, with a distributed team
• Ability to 'manage up' and have direct, open, and progressive conversations with Management and Partners across the firm
• An appetite for analytical problem-solving and desire to maintain a solutions-oriented approach to addressing opportunities and challenges
• Team player who welcomes feedback with the goal of continuous improvement
• Detail-oriented with strong verbal and written communication skills, professional presentation, and organizational skills
• Attitude that no task is too small and a willingness to do whatever tasks are necessary to make sure that the work is done on time
• Proficiency in technology/applications a must – experience with excel required
• Bachelor's degree required; experience in financial services preferred

Benefits

• Health, dental, and vision insurance – day 1!
• 401(k) savings and investment plan options with 4% match
• Flexible PTO policy
• Parental Leave
• Financial assistance for advanced education and professional designations
• Opportunity to give back time to local communities
• Commuter benefits

Company Overview