[Remote] Manager Quality Engineering

Note: The job is a remote job and is open to candidates in USA. RELX Inc. is a global provider of information-based analytics and decision tools for professional and business customers. They are seeking a Manager of Quality Engineering to lead Quality Assurance/Testing efforts, ensuring the successful delivery of high-quality software products and services. This role involves collaborating with various teams, implementing processes for efficient delivery, and managing continuous improvement initiatives.

Responsibilities

• Lead Quality Assurance/Testing for a defined area of responsibility to successfully and consistently deliver high-quality software products and services on time, on budget, and to specification
• Interact with Product Management, Project Management, Engineering, and Operations teams to plan delivery of products and enhancements and to assure products meet requirements and quality standards
• Implement processes that enable efficient delivery and maintenance
• Balance deployment of resources within group as necessary to support priorities
• Identify opportunities for automation or other utilities and work within the framework of the QA/Test team to fulfill these needs
• Implement and cooperate in the enhancement of the methodologies employed for test planning and execution, defect tracking, and metric and status reporting
• Manage continuous improvement initiatives and implementation of best practices
• Identify areas for cooperation and, with peers or others, implement initiatives improving overall capability and efficiency
• Lead or participate in initiatives to identify and implement tools and utilities that enhance testing capabilities and product quality
• Work with QA/Testing staff, project managers, technical leads, and subject matter experts to plan and execute automated and performance tests
• Ensure that testing addresses requirements as agreed with other stakeholders
• Work with architects, developers, and network and system engineers to research and identify root causes of performance issues
• Serve as subject matter expert in the configuration, maintenance, and/or administration of testing tools or environments
• Suggest process improvements that enable efficient delivery and maintenance with consistent direction
• Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business
• Report issues and results, researching and identifying root causes as appropriate, documenting accordingly
• Maintain awareness of the state of the industry and evaluate emerging trends/developments that may benefit the organization
• Conduct project reviews, ensuring review criteria are defined, and implement procedures for ensuring quality control of project deliverables
• Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems
• Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible
• Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently
• Manage and encourage new ideas from staff to foster improvements through innovations
• Empower the staff to be accountable and responsible for their own actions and decisions
• Perform other duties as needed

Skills

• Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Systems, Information Technology or a related field required
• 5 years of experience in job offered or related occupations required
• 5 years of experience: in test strategy and test management including test planning, test case design, test lifecycle management, defect tracking, traceability matrices, release gating, and quality metrics/reporting using Xray, JIRA, Confluence, Version 1, HP ALM; building test automation and framework design, including development and maintenance of reusable automated test frameworks for web, mobile and API testing using C#/Java and integration of automation into CI/CD pipelines using industry standard tool like Selenium, Playwright, TestNG, JUnit, NUnit, RestAssured, RestSharp, Groovy, PostMan Cucumber; CI: Jenkins, GitHub Actions, GitLab CI; performance, scalability and reliability testing, including planning and executing load/stress tests, capacity planning, bottleneck identification and root-cause analysis in collaboration with architects and engineers using industry standard tools like JMeter, LoadRunner and building performance dashboard using AWS Grafana and OpenSearch; maintaining, administering and automating test environments and infrastructure to support scalable, repeatable testing and rapid delivery; and scripting, tooling and quality engineering leadership, including development of automation utilities and test tooling, API and security testing, process improvement and mentoring/hiring/training QA staff while driving cross-functional collaboration and continuous improvement using Groovy/Python, Postman/SOAPUI, Agile/SAFe, Dual Scrum

Benefits

• Standard company benefits
• Country specific benefits
• We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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