[Remote] Coordinator, Media Operations

Note: The job is a remote job and is open to candidates in USA. Lovesac is a fast-growing furniture company dedicated to creating adaptable and sustainable furniture solutions. They are seeking a detail-oriented Media Operations Coordinator to support the execution of paid media campaigns across various channels, ensuring campaigns are launched accurately and optimized efficiently.

Responsibilities

• Support the setup and trafficking of campaigns across platforms (search, social, video, programmatic)
• Build campaigns, ad groups, creatives, and tracking links based on channel team requirements
• Ensure campaigns are launched on time and aligned with briefs, budgets, and targeting parameters
• Maintain consistent naming conventions and account structure across platforms
• Implement and validate tracking (UTMs, pixels, conversion events) across campaigns
• Partner with agency to ensure campaigns are set up correctly before launch
• Troubleshoot tracking issues and escalate as needed
• Help maintain documentation of tracking frameworks and best practices
• Serve as the point of contact for ad hoc media operations issues, facilitating and routing to appropriate owners as needed
• Partner internally and with agency to manage creative assets across platforms, ensuring correct formatting and specifications
• Coordinate, organize, and track creative asset requests and briefs to ensure submissions are complete, documented, and ready for trafficking
• Maintain and manage a landing page URL tracker to ensure accurate URLs are used across creative and campaigns
• Own, organize, and maintain creative keys and trafficking documentation to ensure consistency and accuracy across platforms
• Upload and organize creative across campaigns and channels
• Assist channel leads with campaign updates, budget changes, and optimizations
• Monitor campaigns for delivery issues, pacing, or errors
• Support implementation of new campaign types and platform features
• Maintain a centralized promo tracker and partner with agency teams to manage and communicate promotional details, including updates, changes, and flight adjustments, ensuring accuracy in live campaigns as promos evolve
• Help ensure consistency and accuracy across all media platforms
• Pull and compile performance data across channels for reporting
• Assist in building dashboards and campaign summaries
• Ensure data accuracy and consistency across platforms
• Support analysis by identifying discrepancies or anomalies
• Help streamline trafficking and QA processes across channels
• Identify opportunities to improve efficiency through tools, automation, and better workflows
• Support documentation of standard operating procedures (SOPs)
• Contribute to building scalable operations as the team grows
• Perform any other reasonable duties for this role as requested by management

Skills

• 1-3 years of experience in digital marketing, ad operations, or a related field (internships included)
• Strong attention to detail and organizational skills
• Interest in digital media, marketing technology, and campaign execution
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Strong communication and collaboration skills
• Proactive, curious, and eager to learn
• Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines
• Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits)
• Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times
• Familiarity with platforms like Google Ads, Meta Ads Manager, or similar is a plus
• Basic understanding of tracking (UTMs, pixels) is a plus

Benefits

• Annual Bonus Program
• Inaugural Grant Equity Award
• 401K Matching Contribution
• Financial Wellness Tools
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Paid Parental Leave
• Life/AD&D
• Short Term and Long-Term Disability
• Critical Illness and Accident Insurance
• Employee Assistance Program
• Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire
• 8 paid company recognized holidays
• Pet Insurance
• Generous Associate Discounts

Company Overview