[Remote] Product Manager, Provider Networks - Remote

Note: The job is a remote job and is open to candidates in USA. Allied Benefit Systems is a company focused on managing provider network partnerships, and they are seeking a Product Manager to oversee these relationships. The role involves managing product documentation, analyzing performance metrics, and collaborating with internal teams to enhance processes and support sales efforts.

Responsibilities

• Serve as the go-to Subject Matter Expert (SME) on network partnerships including rules of engagement, guidelines, and competitive advantages
• Provide insight and guidance to internal teams and in support of our sales and renewal processes
• Create, update, and maintain product documentation related to our network partnerships
• Track and analyze performance metrics to ensure networks are functioning as intended and collaborate cross-functionally to recommend and/or implement improvements to processes
• Provide training and support for to sales, account management, and other internal teams
• Develop rapport and maintain relationships with network partners including management of escalated issues
• Coordinate with marketing on strategy, product positioning, and creation of product collateral
• Collaborate and develop relationships with internal teams including operations, sales, account management, marketing, and others
• Manage escalated issues that require product expertise in coordination with other teams such as claims, operations, finance, and others
• Help assess new opportunities and partnerships, as needed
• Support product management team with initiatives and special projects, as needed

Skills

• Bachelor's degree required or equivalent work experience required
• At least 5 years of relevant experience in product management or similar role
• Prior experience with provider networks or in the health insurance industry required
• Strong relationship management skills and the ability to work effectively with various stakeholders
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to prioritize multiple initiatives
• Ability to work independently and take ownership of tasks and projects
• Proficient with Microsoft Office Suite or related software

Benefits

• Medical, Dental, Vision, Life and Disability Insurance
• Generous Paid Time Off
• Tuition Reimbursement
• EAP
• Technology Stipend

Company Overview