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[Remote] Senior Product Manager, New Verticals

Remote Full-time Live

Note: The job is a remote job and is open to candidates in USA. ClassPass is a company focused on connecting people with fitness and wellness experiences, aiming to shape healthier communities. They are seeking a Senior Product Manager for their Gym vertical, responsible for driving product strategy and building a marketplace that caters to both gym-goers and operators.

Responsibilities

  • Lead product strategy for the Gym vertical
  • Define a clear vision aligned with company goals and user needs
  • Drive business-model discovery — figure out how ClassPass creates and captures value here
  • Prioritize ruthlessly, balancing near-term wins with long-term bets
  • Build for both sides of the marketplace
  • Develop deep empathy for gym-goers and gym operators alike
  • Build consumer products that are intuitive and operator tools that genuinely help gyms grow
  • Partner with UX and research across both surfaces
  • Execute with excellence
  • Own the product lifecycle end-to-end: discovery through post-launch optimization
  • Collaborate with engineering on feasibility, quality, and speed
  • Drive transparency through strong documentation and cross-team communication
  • Engage and align stakeholders
  • Communicate vision, roadmap, and progress to senior leadership
  • Build relationships with gym operator partners; gather feedback to shape the roadmap
  • Partner with marketing and sales on positioning and launches

Skills

  • 5+ years of PM experience, with a meaningful portion in 0→1 or new-business contexts
  • A strong track record building high-quality products on both sides of a marketplace — consumer-facing and operator/partner-facing; B2B2C experience is a strong plus
  • Deep experience with consumer mobile apps
  • Technically and analytically sharp: you understand how products are built, can query data independently, and have run large-scale experiments
  • Sharp product intuition grounded in user research and data
  • Excellent communicator — across engineering, design, data science, business, and external partners
  • Experience in agile, full-stack product teams from discovery through delivery
  • Have gone 0→1 and driven a product to product-market fit in a new or undefined space
  • Have built for both sides of a marketplace — B2C and B2B
  • Bring strong business acumen — can navigate business model uncertainty and make tough trade-offs
  • Are technically sharp and can weigh in on architectural decisions and independently interpret data
  • Have a rigorous experimentation track record: you know how to design a good test and learn fast from the results
  • Communicate with clarity across audiences — engineers, executives, and external partners alike
  • Are execution-focused and know how to unblock teams while balancing speed and quality
  • Have deep consumer empathy and act as a true product owner with a high bar for craft and detail
  • Leverage AI to multiply your impact

Benefits

  • Performance bonus
  • Benefits
  • Other applicable incentive compensation plans

Company Overview

  • ClassPass is an application that offers training for fitness, wellness, home workouts, in-studio classes, and digital classes. It is a sub-organization of Playlist. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://classpass.com.
  • Company H1B Sponsorship

  • ClassPass has a track record of offering H1B sponsorships, with 4 in 2022, 4 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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