[Remote] Manager, Project Coordinators, Professional Services (Remote)

Note: The job is a remote job and is open to candidates in USA. Procore Technologies is looking for a Manager, Project Coordinators in their Professional Services team. This role involves leading and mentoring a team of Project Coordinators to ensure operational excellence and client satisfaction while optimizing resource allocation and workflows.

Responsibilities

• Lead, mentor, and develop a team of Project Coordinators to ensure high engagement, professional growth, and successful delivery of client engagement projects
• Manage resource allocation and workload balancing across the coordination team to optimize capacity and prevent delivery bottlenecks
• Evaluate and refine project coordination workflows, templates, and tools to drive operational efficiency and scalability
• Partner with cross-functional leadership in Sales, Customer Success, and Delivery to align coordination efforts with broader company goals
• Monitor team performance metrics, project backlogs, and key deliverables to proactively identify risks and ensure timely project closure
• Serve as an escalation point for complex client service issues, guiding team members toward collaborative and effective problem resolution
• Cultivate a transparent, open, and collaborative team culture centered around Procore's values of openness, ownership, and optimism

Skills

• Bachelor's degree in business administration, project management, or a related field, combined with 2+ years of direct people management experience and 3+ years in a project manager or professional services role
• Proven track record of leading, coaching, and developing talent in a remote or hybrid environment
• Deep understanding of professional services delivery frameworks, project management methodologies, and resource management
• Excellent communication and interpersonal skills, with a demonstrated ability to build strong relationships across diverse internal and external stakeholders
• Strong analytical and problem-solving capabilities, with a proactive approach to optimizing operational processes
• Highly organized individual who thrives in a fast-paced, dynamic technology environment and easily adapts to changing priorities
• Experience in the construction industry or working with construction technology SaaS platforms is highly preferred

Benefits

• This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation.

Company Overview

Company H1B Sponsorship