[Remote] Group Sales Manager | NE Market (Remote Option)- Full Benefits Offered

Note: The job is a remote job and is open to candidates in USA. Grand Hyatt DFW is a luxury hotel located inside Dallas Fort Worth Airport, offering upscale accommodations and dining. They are seeking a Group Sales Manager to sell guest rooms and meeting spaces, manage accounts, and achieve revenue goals, primarily focusing on the pharmaceutical and healthcare markets.

Responsibilities

• Sell guest rooms, meeting space, and related hotel services to assigned group market segments
• Manage an assigned account base, including existing customers, special accounts, and target prospects
• Solicit and generate new business through proactive outreach, direct sales calls, prospecting, networking, and relationship building
• Focus primarily on pharmaceutical and healthcare group business, while also developing opportunities within finance, insurance, and other corporate markets
• Prepare and present effective proposals, contracts, and business recommendations that align with client needs and hotel revenue goals
• Respond promptly and professionally to leads, RFPs, phone inquiries, emails, and client requests
• Conduct site inspections, property tours, pre-planning visits, and client entertainment as appropriate
• Negotiate business terms to maximize hotel profitability while satisfying customer needs
• Maintain accurate, well-organized documentation, account files, sales activities, production records, reports, and follow-up plans
• Partner with Revenue Management, Events, Operations, and hotel leadership to qualify business and ensure smooth turnover of definite groups
• Coordinate customer service requirements with internal hotel departments to support successful program execution
• Participate in and, when appropriate, lead sales calls, sales blitzes, client meetings, and market outreach
• Travel for business development, tradeshows, customer appointments, and industry events
• Meet or exceed assigned sales goals, revenue targets, activity expectations, and account production objectives
• Represent Grand Hyatt DFW and Hyatt professionally in all customer, colleague, and industry interactions
• Demonstrate Hyatt’s purpose of care through service, empathy, integrity, inclusion, respect, and a strong commitment to client satisfaction

Skills

• Minimum of two years of hotel sales experience requires
• Strong understanding of the group sales process, account management, prospecting, and customer relationship management
• Proven ability to solicit, qualify, negotiate, and close group business
• Excellent verbal and written communication skills
• Strong presentation, proposal-writing, and negotiation skills
• Ability to build and maintain strong client relationships
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, target-driven environment
• Comfortable working with sales systems, lead platforms, RFP tools, reporting tools, and Microsoft Office
• Ability to travel for client appointments, business development, and tradeshows
• Self-motivated, competitive, professional, and goal-oriented
• Remote-based candidates must be located in Northeast U.S. states, as required
• Pharmaceutical and/or healthcare group sales experience preferred
• Experience selling corporate group business, especially within finance and insurance sectors, preferred

Benefits

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

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