[Remote] AI Solutions - Agent Engineer

Note: The job is a remote job and is open to candidates in USA. Marco Technologies is focused on delivering AI-driven solutions and is seeking an AI Solutions Engineer. This hands-on technical role involves building, deploying, and supporting AI solutions that meet client and internal business needs, collaborating closely with various teams to integrate advanced AI capabilities into scalable environments.

Responsibilities

• Develop and support AI-based managed services and Digital Employee offerings from prototype through production deployment - building and deploying AI Employees that perform real work across business functions, not demos or prototypes, but systems used in production
• Engineer agentic systems with memory, tools, and orchestration, working alongside architects to bring advanced AI designs to life
• Help define the future Digital Workforce platform, delivering solutions both internally at Marco and externally as client-facing services
• Build and implement AI-driven solutions with a focus on LLMs, generative AI, AI agents, and automation platforms from leading providers
• Execute on defined solution architectures by developing, integrating, and deploying AI systems in real-world environments
• Design and deliver proof-of-concept implementations to validate AI use cases, technical feasibility, and business value
• Collaborate with AI Architects, Innovation, engineering, and operations teams to implement scalable, secure, and supportable solutions
• Integrate AI solutions into client environments, including APIs, business systems, and automation platforms
• Ensure AI solutions align with client business objectives, governance requirements, security best practices, and responsible AI principles
• Support client engagements including technical discussions, solution implementation, pilots, and ongoing optimization
• Translate complex AI concepts into clear, practical guidance for internal stakeholders and client audiences
• Contribute to documentation, enablement materials, and internal training related to AI offerings
• Continuously monitor emerging tools, frameworks, and best practices to improve solution delivery and execution
• Participate in cross-functional planning sessions to align AI initiatives with business strategy and client needs

Skills

• Bachelor's degree in Computer Science, Information Technology, Data Science, or a closely related discipline
• 3–6+ years of experience in software engineering, solution implementation, automation, or related technical roles
• Hands-on experience building or implementing artificial intelligence, machine learning, generative AI, or large language model (LLM)-based systems
• Experience developing and integrating APIs, automation workflows, or distributed systems in production environments
• Hands-on experience building and deploying AI solutions, including large language models (LLMs), agent-based systems, and automation workflows
• Proficiency in software development and integration (e.g., Python, APIs, SDKs, or equivalent modern development tools)
• Experience working with cloud platforms and modern application architectures (cloud-native or hybrid environments)
• Ability to implement and integrate AI solutions into business processes and existing technology ecosystems
• Strong problem-solving skills with the ability to move from concept to working solution quickly
• Effective communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Proven ability to collaborate across engineering, innovation, sales, and delivery teams
• Demonstrated curiosity and commitment to continuous learning in a rapidly evolving AI landscape
• Ability to balance rapid experimentation with building stable, supportable solutions
• Relevant certifications related to cloud platforms, AI/ML, or software engineering are preferred but not required

Company Overview