[Remote] Colleague Consultant - AR

Note: The job is a remote job and is open to candidates in USA. Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization and digital transformation. They are seeking experienced professionals for Ellucian Colleague Student Accounts Receivable Consultant opportunities, where the consultant will provide implementation support, analyze business processes, and collaborate with stakeholders to improve efficiency and compliance.

Responsibilities

• Provide Colleague implementation support such as training, functional consulting, and technical support at client sites
• Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance
• Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulations
• Stay current on industry best practices and advancements in Ellucian Colleague and student account technology
• Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module
• Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines

Skills

• Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university
• Experience implementing the Colleague Student Accounts Receivable module
• Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections
• Ability to troubleshoot technical and functional issues within the Colleague Student Accounts Module
• Exceptional oral and written communication skills and a proven customer service approach
• Highly self-directed with solid problem-solving expertise
• Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations
• Ability to communicate user requirements to the technical support team
• Knowledge of how Colleague is used in a variety of institutional types
• The ability to travel is preferred

Benefits

• Flexible, project‑based engagements
• Opportunity to work on diverse Colleague initiatives
• Remote work options
• Ongoing opportunities as projects arise

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