[Remote] Sales Operations Manager (Fully Remote)
Note: The job is a remote job and is open to candidates in USA. Soracom is a global IoT connectivity platform founded by AWS veterans, serving over 20,000 customers worldwide. As a Sales Operations Manager, you will be responsible for building systems and processes that support the US and EUK sales teams, driving continuous improvement in sales operations and reporting.
Responsibilities
- Maintain and Kaizen Salesforce across US and EUK regions
- Build regional dashboards and consolidated forecast reporting
- Lead kaizen of the sales process across US & EUK
- Standardize and adapt workflows across regions
- Drive async coordination via Slack across time zones
Skills
- Must be fluent in English and possess excellent writing skills
- Legally eligible to work in the United States
- Experience supporting or managing sales operations across multiple regions — ideally US and EMEA/UK simultaneously
- Proven track record applying kaizen or continuous improvement methodologies to sales or business processes
- Hands-on Salesforce administration experience including multi-currency and multi-territory configuration
- Proficient with BI tools (Looker, Superset) for building exec-ready, multi-region dashboards
- Comfortable with async-first collaboration in Slack across US and European time zones
- Strong analytical mindset — able to translate multi-region pipeline and performance data into actionable insights for leadership
- Be autonomous and driven, with a positive and enthusiastic attitude
- Able to work from home and has a dedicated and quiet focus area or workspace
- Ability to thrive in a growing, fast-paced work environment
- You're comfortable exploring and using emerging AI tools to enhance efficiency, effectiveness, and creativity in your work
- Bachelor's Degree or relevant experience preferred
- Knows the basic IT around servers, networking, and AWS services
- Has previous working experience or exposure to Slack
- WFH experience
- Salesforce Admin Certification is a bonus
- Spanish language skills are a bonus
Benefits
- Work from wherever you want in the US - as long as you have a great internet connection
- Flexible working hours
- Brand new, up-to-date equipment to work with
- An environment where you'll learn more in 6 months than you would typically in several years
Company Overview