[Remote] Technical Account Manager

Note: The job is a remote job and is open to candidates in USA. Primordial Design, Inc. is a leading provider of innovative healthcare software solutions, specializing in enhancing radiology information systems. They are seeking a Technical Account Manager to manage and expand client relationships, identify growth opportunities, and ensure customer satisfaction with their healthcare software offerings.

Responsibilities

• Drive revenue growth by managing/upselling existing book of accounts
• Identify opportunities to grow business with existing customers
• Provide demos and discuss pricing or quotes, and collaborating with partners or external events
• Identify customer business needs and technology readiness to effectively qualify customers
• Implement strategies to shrink sales cycle and contribute input on strategies to drive and close prioritized opportunities
• Collaborate with internal teams, including sales, marketing, support, product, etc…to identify and analyze opportunities for increased retention and growth
• Use CRM tools, such as Salesforce and others, to drive outreach, maintain clean data, and facilitate an efficient buying process for our customers
• Maintain accurate records about sales accounts, contacts, and opportunities in Salesforce

Skills

• 5+ years professional experience in Radiology IT on the vendor or provider side
• 2+ years of experience with a Radiology IT vendor in a customer-facing role
• Bachelor's Degree
• Experience with CRM software and basic MS Office and productivity tools
• Strong communication, organizational, and problem-solving skills
• Demonstrated ability to work and lead teams with proven and positive outcomes

Company Overview