[Remote] Sales Operations Manager

Note: The job is a remote job and is open to candidates in USA. Samsara is a pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for operational improvements. The Sales Operations Manager will play a critical role in scaling systems and processes for the organization, partnering with senior leaders to support the Enterprise Sales team and drive efficiency.

Responsibilities

• Collaborate with Account Executives to implement strategies that enable the Enterprise Sales team to spend more time in the field
• Assist in refining the process for intaking and prioritizing requests to minimize friction points in the sales pipeline
• Identify pain points for sales representatives and develop solutions that improve their day-to-day effectiveness
• Work across internal departments to drive the execution of improvements that increase revenue and profitability for Enterprise customers
• Work on complex initiatives relating to corporate strategy and long-term goals
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Skills

• 6-8 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment
• Ability to drive organizational change by project managing complex, cross-functional initiatives
• Excellent communication skills with the AVP+ levels of the organization
• Proficiency in Salesforce.com and the overall sales technology ecosystem
• Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end
• Experience in Lead to Cash systems and business processes
• Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level
• Prior demonstration for both roll-out strategies and implementation of new workflows to large sales organizations
• Ability to work with others to structure complex, ambiguous strategic problems for the leadership team and build a case for making impactful changes
• Bachelor's degree or higher from a top university; business, finance, economics, business, or engineering focus is a plus; MBA is optional
• Familiarity with Product Management and/or Six Sigma best practices is a plus, but not required
• Salesforce CPQ Experience
• High ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly
• Experience as a Salesforce administrator is a plus, but not required

Benefits

• Performance-based bonus/variable pay
• Equity (for eligible roles)
• A flexible, employee-led remote model
• A professional development stipend
• Comprehensive health and parental leave plans
• Flexible working model that caters to the diverse needs of our teams
• Offices are open for those who prefer to work in-person
• Support remote work where it aligns with our operational requirements
• Reasonable accommodations throughout the recruiting process

Company Overview