[Remote] Senior Product Launch Manager

Note: The job is a remote job and is open to candidates in USA. ModMed is a healthcare technology company that reimagines the healthcare experience through innovative software solutions. They are seeking a Senior Product Launch Manager to lead strategic product introductions, ensuring alignment with corporate objectives and operational readiness across the organization.

Responsibilities

• Drive Launch Outcomes: Act as the primary launch owner for the end-to-end orchestration of product introductions, translating high-level company goals into comprehensive launch strategies and detailed launch plans
• Operational Architect: Master the operational dependencies—including pricing, SKU architecture, legal review, and compliance signoff—to ensure the business is ready to scale the moment the product goes live
• Standardize for Scale: Act as a change agent to evolve and institutionalize standardized processes and tools, driving consistency and efficiency across the entire product portfolio
• Strategic Alignment: Ensure all launch activities are rigorously aligned with both the company's long-term strategic goals and current market demands
• Command the Room: Serve as the primary liaison to senior management, providing high-stakes updates and data-driven presentations that distill complex launch mechanics into clear executive insights
• Cross-Functional Authority: Lead and influence diverse teams across Product, Marketing, Sales, and Customer Success, ensuring every stakeholder is held accountable to their launch commitments
• Enablement Visionary: Partner with Sales and Customer Success leadership to ensure teams are not just informed, but strategically equipped to sell and support new solutions with absolute confidence
• Proactive Problem Solving: Identify potential market or operational risks early, developing robust mitigation strategies to keep launches on track despite high-pressure, high-stress environments
• Data-Driven Evolution: Establish and monitor KPIs to evaluate launch performance, conducting post-mortem analyses to turn data into actionable intelligence for future growth
• AI-Forward Project Leadership: Drive execution excellence using modern project management tools with an AI-forward mindset, leveraging automation and emerging tech to increase launch velocity and accuracy
• Leading from the Front: Demonstrate a "player-coach" mentality, taking active ownership of challenges and setting the standard for a growth mindset and resilience across the launch team
• Commitment to Rigor: Maintain a standard of excellence in documentation and reporting, ensuring that every launch phase is supported by meticulous records that serve as a "single source of truth" for the enterprise

Skills

• Bachelor's degree in Business, Marketing, or equivalent work experience
• 10+ years of experience in product launch, GTM strategy, or product marketing for complex enterprise SaaS software (both organic and white-labeled)
• Strong understanding of end-to-end GTM orchestration and strategic launch ownership
• Proficiency in designing and optimizing cross-functional processes to eliminate operational silos and ensure seamless collaboration
• Proficiency in using modern project management tools (e.g., Asana, Jira, Monday.com) to drive launch velocity and execution rigor
• Excellent communication skills, both written and verbal, with a proven ability to 'command the room' and distill complex launch mechanics into strategic updates for senior executives
• Experience conducting post-launch analysis, including establishing KPIs, analyzing performance data, and translating insights into actionable business improvements
• Familiarity with 'leading from the front' in high-pressure environments, managing stakeholders across the organization without direct reporting authority
• Familiarity with using AI as a tool for better efficiency, automation, and data accuracy in the product launch lifecycle
• Commitment to high rigor in documentation, ensuring a meticulous 'single source of truth' for all go-to-market activities
• Ability to work Eastern business hours and travel domestically up to 10%
• Strong understanding of the Healthcare technology market, including clinical workflows, regulatory considerations, and provider needs (desired)

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters

Company Overview

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