Customer Service Rep, Call Center *Remote OH*

Employer Industry: Healthcare Services Why Consider This Job Opportunity... • Salary up to $24.72 • Opportunity for career advancement and growth within the organization • Remote work opportunity • Comprehensive benefits package including 401k, dental insurance, disability insurance, health insurance, life insurance, paid time off, and vision insurance • Supportive and inclusive work culture • Chance to provide exceptional customer service and support to patients and caregivers What To Expect (Job Responsibilities) • Triaging urgent clinical calls from patients, caregivers, and referral sources • Assisting with data-entry and management of new referrals • Meeting standardized performance metrics for calls and referrals • Communicating coordination of care information with team members and patients • Maintaining organized file system for document tracking and patient management What Is Required (Qualifications) • High school graduate or GED required • At least one year of previous call center experience • Proficiency with Microsoft Office Suite and keyboarding skills • Strong interpersonal and communication skills • Ability to work cooperatively and effectively with team members How To Stand Out (Preferred Qualifications) • Associate’s or Bachelor’s Degree preferred • Three years of related healthcare experience preferred At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! For more such jobs please click here!